The founder and chief executive officer of impak Finance Inc. had grown his financial technology start-up, based in Montreal, Canada, into a company with two main business lines: an extensive and comprehensive assessment and rating agency that used advanced social impact measurement and scoring software, and an online marketplace platform that used the cryptocurrency impak Coin and connected like-minded consumers, investors, and businesses to support socially sustainable and responsible firms aligned on their economic and financial principles. In case A, after the outbreak of the COVID-19 pandemic in early 2020, the founder wondered which strategic direction he should take to ensure the long-term sustainability of impak Finance Inc.—invest heavily in developing the rating agency or grow the impak marketplace?
In case B, in late summer 2020, the founder has decided to prioritize the company's rating agency, advocating for robust and standardized impact assessments for all firms. He felt confident about his company's new strategic direction and focus during the pandemic. But how could he ensure impak Finance Inc. grew toward its mission and attained financial sustainability?
Danone SA (Danone), a multinational food company based in Paris, had a history of social and environmental consciousness and a corporate strategy that focused on economic and social objectives. In 2013, the company was trying to ensure that this social and environmental focus was part of its decision-making process, and wanted to communicate its industry-leading efforts to internal and external stakeholders alike. The company had learned that it was not enough just to have internal systems and data prove its environmental consciousness. The company’s carbon accounting initiative, for example, demonstrated the firm’s progress in reducing its carbon footprint; however, because it did not make use of widely accepted carbon accounting standards, Danone’s sustainability efforts were largely discounted or ignored. Now the company had to decide how to report to its various stakeholders going forward.<br><br>The A case focuses on Danone’s reporting activity in 2013, when it worked with the International Integrated Reporting Council to pilot that organization’s integrated reporting standard. The B case brings the situation forward to 2018 and discusses Danone’s work to launch its own integrated report, its efforts to become certified as a B Corporation, and its support of the United Nations’ Sustainable Development Goals.