Sprouts Farmers Markets (Sprouts) is a Phoenix, Arizona-based chain of 400-plus natural foods stores in 23 U.S. states and $6.4 billion in sales as of 2022. In its product assortment, brand image, and store environment, Sprouts emphasizes freshness, health, innovation, and differentiation. A large majority of the items it offers have one or more attributes tied to health, local sourcing, specific production or ingredient standards, dietary needs, sustainability, etc. In 2023, under CEO Jack Sinclair, a 35-year industry veteran who joined Sprouts in 2019, Sprouts is implementing a strategy aimed at sharpening its identity as a specialty natural foods retailer and achieving 10% store growth per year. Rather than competing head-to-head with conventional supermarkets, Sprouts is positioning as a complementary grocer-a destination where customers can find differentiated, healthy products and brands that are often unavailable elsewhere. The multi-pronged strategy includes (among other measures) redefining the retailer's target customer, eliminating its prior practice of aggressive promotions, embracing a smaller store format, and renewing its focus on innovation and emerging brands. Sinclair and his team are confident that Sprouts has a strong strategy, one authentically rooted in its history and attuned to current and future trends around health. The business has improved its earnings before interest and taxes (EBIT) margin considerably since 2019 and is on track to grow revenues 6.5% and open 30 stores in 2023. But the cost of expansion has risen in recent years, and finding new locations has been difficult at times. There are questions about whether to focus growth on markets where the brand is well known or in new markets, where it is more difficult to communicate what separates Sprouts from other retailers.
By May 2023, Boortmalt was the word's leading producer of malt, with a production capacity of 3 million tonnes, 15% of global market share, and 27 malting plants across five continents. It had recently acquired a major competitor and had sustained an EBITDA growth of 17% per annum over the past ten years. Despite this success, Yvan Schaepman, Boortmalt's charismatic and eco-conscious CEO, was aware of the rapidly evolving malting industry, marked by changing consumer preferences, technological advancements, and shifting climate dynamics. Schaepman was considering various strategies to sustain growth amidst these headwinds, including greenfield investments, exploring new acquisitions, and expanding into the food sector. This case study explores Boortmalt's growth trajectory, and assesses different strategies for sustaining and enhancing growth. Additionally, it dives into the unique world of malting, the company's culture and sustainability efforts, and the challenges and opportunities of acquiring a competitor.
Founded in 1984 in Japan, Food & Life Companies Ltd. (F&LC) operated Sushiro, the largest conveyor belt sushi restaurant chain in Japan, and other types of restaurants that offered sushi and fish cuisine. F&LC was committed to offering high-quality sushi at an affordable price. By 2023, F&LC had established 644 Sushiro stores in Japan, of which about 90% were in the suburbs. F&LC was also expanding Sushiro in other Asian countries, replicating domestic stores and offering the same experience and quality of food. In 2023, the company had 87 overseas Sushiro stores and aimed to increase overseas sales to 50% of the total (from 20%) in the next few years.<br/> In June 2023, Koichi Mizutome, president and CEO of F&LC, was thinking about the go-to-market strategy for F&LC's entry into the U.S. market. Mizutome thought going into the U.S. was critical: he saw high growth potential there, and he believed it was unrealistic to expect future growth from the Japanese market alone. Was he correct? Should the company enter the U.S.? How?
In September 2023, Brighter Bites, a Houston-based non-profit that distributed fresh produce and nutrition education in underserved communities across 11 cities and 5 states, grappled with identifying the best path forward for continued growth. Brighter Bites proved that their program effectively changed behavior with participating families developing and sustaining healthier eating habits and consuming more fruits and vegetables each week, two years after they completed the program. Brighter Bites wanted to change the trajectory of health across low-income and food insecure households and had to navigate the program's dependency on produce and logistics partners and restricted funding sources.
In October 2022, Bruce Taylor (HBS MBA, 1981), Chairman and CEO of Taylor Farms, the leading producer of salads and healthy fresh foods in the United States, wondered whether this was the right time for Taylor Farms to venture into the Controlled Environment Agriculture (CEA). Taylor Farms' operations involved farming, processing, and distributing about 50 million pounds of fresh produce every week. To accomplish such a feat, Taylor Farms faced a number of ongoing challenges related to features such as food safety, climate change, labor shortages and wages, input prices, and logistics. CEA, either in high-tech, single-level greenhouses or vertical farms (multi-layer indoor crop cultivation systems), could not entirely help address environmental and logistic challenges, but its smaller geographic footprint enabled operations closer to consumption sites. Indoor farms were promoted as using far less water and requiring less transportation than traditional farms, but they required more power and were more expensive to build and run. With these solutions still under development, Bruce harbored some qualms about their actual benefits. After all, Taylor Farms had been able to sustain double-digit revenue growth rates by sticking to conventional agriculture. Yet, he did not want the company to fall behind in new technologies that could render its operations more efficient. Moreover, CEA producers might turn into a threat for Taylor Farms, eating into its market share by catering to consumers who favored "environmentally-friendlier" products. Was this the right time for Taylor Farms to venture into the CEA space, or should it wait for the technology to evolve further or the industry to consolidate?
Founded by CEO Steve Barnard in 1983, California-based Mission Produce was a leading supplier of Hass avocados with a global sourcing, marketing, and distribution network and $892 million in 2021 sales. Barnard had been influential in the global avocado trade's transformation in recent decades. For instance, Mission's use of ethylene gas ripening for avocados had allowed it to supply consistently ripe avocados to the U.S. market for the first time. Moreover, Mission had established an early presence in key avocado-growing countries, including Mexico and Peru, as they were on the cusp of gaining access to the U.S. and other key import markets. Barnard believed Mission's scale, global presence, value-added offerings, and vertically integrated model gave it many advantages in the maturing avocado market. Yet, he recognized the challenges Mission would face in the years to come. In its supply network, these included political instability, declining cost advantages, and the high cost of land in California. Perhaps most of all, water scarcity and cost were mounting concerns with no obvious fix. Mission recently entered the mango category, which, in the U.S., shared notable traits with the 1990s avocados market: mangos were a relatively minor U.S. product that many consumers did not know how to prepare, and their ripeness was variable at retail. Like avocados, mangos could be ripened with ethylene gas in destination markets, but they were more easily damaged during handling and had a shorter shelf life post-harvest.
Bunge, one of the world's leading agribusiness traders and processors, strives to comply with its commitment to having a deforestation-free value chain by 2025 while it considers potential new business growth areas. After a complex turnaround, which involved one of the biggest corporate reorganizations in Bunge's 203-year history, the company finally has surplus cash to invest. CEO Greg Heckman and Chief Sustainability Officer Robert Coviello must figure out if they can turn sustainability into a profit maker for the company or if it will remain as another cost of doing business.
The Irish company Kerry Group, one of the leading global players in the taste and nutrition industry, wants to ensure its future growth in developing and developed markets. Founded in 1972 as a dairy cooperative, it had grown into a provider of taste and nutrition solutions through many acquisitions, but also through organic growth. In 2020, Kerry rolled out its new sustainability strategy, "Beyond the Horizon", with the goal of reaching 2 billion people a day with sustainable nutrition solutions by 2030. In order to reach that goal, Kerry had identified channels where it could grow and that were compatible with environmental sustainability, namely food waste reduction, plant-based protein, and proactive health products. Kerry's customer base was changing as well, with many FMCG companies losing market share to new, innovative market entrants in the food and nutrition space. Kerry was looking for ways to attract those new customers, while helping its existing customers shift to more sustainable solutions as well. Kerry had already adapted its recruitment strategy to meet its changing needs, but it still had to simplify its organization to better integrate new acquisitions and talent. Would this be enough to reach the 2030 goal of 2 billion people reached daily?
Arcos Dorados-McDonald's largest independent franchisee, covering Latin America and the Caribbean (LAC)-faced a pandemic that was disrupting the entire consumer foodservice business in 2020. With the exclusive right to own, operate, and sub-franchise McDonald's restaurants in LAC since 2007, the company served over 40 million customers a day at its almost 2,300 restaurants sprawled in 20 markets across LAC, reporting revenues of roughly $3 billion and $291.8 million EBITDA in 2019. Although results for 2020 had looked promising, in late March 2020, governments throughout the region implemented quarantine measures in response to a novel coronavirus disease (COVID-19), affecting the company's normal operations. Forced to withdraw a previously approved 2020-2025 plan for restaurant openings and reinvestments, the company had to focus on a strategy to reduce the impact of the pandemic on the company's finances. Based on its strengths vis-Ã -vis its competitors, Arcos Dorados' recovery plan hinged on five pillars: i) McDonald's restaurants' reputation for people care and food safety; ii) the company's capabilities to explore new channels for food purchasing and delivery; iii) McDonald's good "value-for-money" perception; iv) a consolidated brand with unique offerings; and v) a sustainable-minded company, with initiatives underway to enhance its brand image. Once the crisis was contained, the company had to draft a new six-year plan, including capital outlays for restaurant openings and reinvestments. Given its current position and strengths against its competitors, should Arcos Dorados grasp this opportunity to pursue an aggressive growth plan? Or, considering the post-pandemic economic downturn expected in the region, should the company come up with a more conservative plan or even contemplate downsizing? How should the plan differ by country?
Brazilian logistics company Rumo operated 13,500 km in railway networks, port terminals, and inland transshipment terminals, connecting major Brazilian ports to the agriculture hubs of Mato Grosso and São Paulo state. Controlled by Cosan, Brazil's leading sugar and ethanol producer, Rumo had been through a turnaround over the last 3 years, including heavy investment in operational improvements, financial deleverage, and taking cash flow generation from a negative $278 million in 2015 to positive $15.3 million in 2018. In 2019, as the company planned its new expansion cycle ($3.4 billion would be invested from 2019 to 2023), Rumo's executives had to find the best way to continue to capture the value created, while preserving its relations with customers and other stakeholders.
Chicago-based CME Group is the world's largest futures and options marketplace, with annual trading volume of over 4.8 billion contracts in 2018. This case is set in late 2019, as heightened perceptions of risk stemming from the U.S.-China trade war are driving record trading volumes of agricultural futures. CME Group leads the agricultural futures market, but changing global dynamics are raising new questions about the security of its competitive position. With roots dating to the 1850s, CME Group became the market leader by developing liquid markets for reliable products tied to U.S. agricultural production. But the U.S. no longer dominates global grain and oilseed production and trade, raising questions about whether U.S.-domiciled futures and options will remain relevant globally. Other pressures on CME Group include the U.S. political environment-there is talk of taxing futures trades-and potential competition from Chinese futures exchanges. How should the management team adjust their strategy? While this case focuses on CME Group's agricultural products business, some of the questions at play-e.g., about the role of speculators, the usefulness of a financial transactions tax, and the positioning of price discovery in commodity source markets versus destination markets-apply to other lines of business such as foreign exchange or precious metals.
The Carroll Family, U.S. pig and grain farmers, needed to decide what to plant, whether to purchase land, emphasize pigs or grain, or other investments. Seven family members across three generations owned and operated Carroll Family Farms (CFF). In Illinois, CFF raised pigs as part of a commodity pork business, grew corn and soybeans to feed the pigs, and used the pig manure to fertilize its crops. CFF also owned a significant farming operation in Brazil that grew soybeans, cotton, and corn, and it provided farm services for other farmers in Brazil. They had low debt, and significant cash flow. CFF faced significant market uncertainties. The U.S. and China were in the midst of a trade war that was impacting the supply, demand, prices, and trade patterns of agricultural products. There was a growing African swine fever outbreak that could kill off a large portion of the world's pig population. The U.S. government paid large, but uncertain agricultural subsidies, and farmland was expensive and rarely available for purchase. How should the Carroll family farmers address these challenges?
In October 2018, LIU Chang (Angela), chairman of Beijing-based New Hope Liuhe (NHL), was considering the strategy of the firm. With $9 billion in sales and a presence in nearly 20 countries, NHL was China's largest animal feed producer and a major pork and poultry producer and processor. The firm also marketed a range of food products to consumers. This case describes NHL's entrepreneurial beginnings, growth, and recent efforts to transform from a feed producer into an integrated agri-food company with an active presence throughout the chicken, duck, and pig value chains. Considerable context is provided on the structure and evolution of these livestock industries in China, the food processing industry, and important issues such as food safety. This background is helpful in enabling students to assess NHL's evolution in scale and scope and consider what (if any) changes should be made to the firm's strategy in the context of this critically important market.