• Link REIT Refreshes the Wet Market: Finding Shared Value in Hong Kong's Urban Core

    Link REIT, Asia's largest real estate investment trust and the second largest of its kind globally, holds a position of infamy in Hong Kong, its headquarters and primary market. A decade on from its formation, which occurred through the divestiture of what were previously public retail assets, Link REIT has been both lauded by investors for its superior returns and vilified by the general public as an agent of the city's gentrification. Critiques have raised two sets of allegations against Link REIT: that their approach to redeveloping the city's public markets has made these spaces unaffordable to the poor, previously the markets' principal patrons; and that many of the markets' legacy vendors, themselves also often impoverished, have been forced to leave their businesses post-renovation, unable to afford refurbishment. Redeveloped wet markets are now more upmarket and almost European, with Link REIT targeting a decidedly more bourgeois patron. But at what cost to the city's social fabric? And should this be a material concern? The story's protagonist, Calvin Kwan, is the General Manager of Sustainability at Link REIT and has spent his tenure attempting to demonstrate that sustainability has a place in the corporate boardroom. Now tasked with rethinking his company's approach to managing these assets, Calvin must consider to whom Link REIT holds obligations and how outside approaches to urban redevelopment might generate sources of value that are both financially accretive and socially beneficial. Faced with heightened levels of public scrutiny, Link REIT's response may shape their continued right to operate within the city.
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  • Creating Shared Value at the Mills: A Billion Dollar Experiment in Corporate Social Entrepreneurship

    When the Hong Kong billion-dollar revitalization of a set of derelict cotton mills in Hong Kong was first conceptualized by property heiress Vanessa Cheung, the project had a clear direction around which it was to be oriented. The Mills was to be a social institution: a space in which an otherwise poor and fragmented local community could connect with both its past, as a center of textile production, and its future. Financed by Nan Fung Group, Vanessa's multigenerational family business and one of Asia's most valuable property development companies, the Mills was underwritten without the diligence that might proceed projects of a comparable scale. Three years from project inception but still several months away from the facilities opening to the public in late 2018, the Mills struggled to operationalize the three business models it had evolved to encompass, namely, an incubation platform including co-working space; shopping space targeting pop-up stores and smaller retailers; a heritage center to operate as a non-profit museum. Vanessa also wondered how her project will deliver on its original vision of creating shared value for its stakeholders.
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  • Competing Against Bling (HBR Case Study and Commentary)

    Wei Song oversees Greater China for Rochat & Schmid, a 100-year-old Swiss maker of luxury timepieces. China is a critical market for the firm, but sales of watches have stalled there. The firm's competitors are going after China's luxury shoppers, who are younger and flashier than the traditional customer base, with new gem-encrusted products that offer "bling." To compete with them, Pearl Zhang, Song's VP of marketing, wants to launch a campaign featuring a Chinese singer with a huge social media following among Millennials. But Simon Carbonnier, R&S's chief creative officer back in Switzerland, is dead set against celebrity endorsements and anything that deviates from the brand's long-term value of "understated elegance." Should Song fight for Pearl's new campaign--or not? Expert commentary on this case study is provided by Kent Wong and Martin Ganz.
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  • Competing Against Bling (HBR Case Study)

    Wei Song oversees Greater China for Rochat & Schmid, a 100-year-old Swiss maker of luxury timepieces. China is a critical market for the firm, but sales of watches have stalled there. The firm's competitors are going after China's luxury shoppers, who are younger and flashier than the traditional customer base, with new gem-encrusted products that offer "bling." To compete with them, Pearl Zhang, Song's VP of marketing, wants to launch a campaign featuring a Chinese singer with a huge social media following among Millennials. But Simon Carbonnier, R&S's chief creative officer back in Switzerland, is dead set against celebrity endorsements and anything that deviates from the brand's long-term value of "understated elegance." Should Song fight for Pearl's new campaign--or not? Expert commentary on this case study is provided by Kent Wong and Martin Ganz.
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  • Competing Against Bling (Commentary for HBR Case Study)

    Wei Song oversees Greater China for Rochat & Schmid, a 100-year-old Swiss maker of luxury timepieces. China is a critical market for the firm, but sales of watches have stalled there. The firm's competitors are going after China's luxury shoppers, who are younger and flashier than the traditional customer base, with new gem-encrusted products that offer "bling." To compete with them, Pearl Zhang, Song's VP of marketing, wants to launch a campaign featuring a Chinese singer with a huge social media following among Millennials. But Simon Carbonnier, R&S's chief creative officer back in Switzerland, is dead set against celebrity endorsements and anything that deviates from the brand's long-term value of "understated elegance." Should Song fight for Pearl's new campaign--or not? Expert commentary on this case study is provided by Kent Wong and Martin Ganz.
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