• American Express: Bank 2.0

    In June 2011, American Express announced the formation of a new group, Enterprise Growth (EG). EG was designed to challenge existing credit and charge business models and extend American Express's leadership into the world of digital and mobile forms of payment through the use of software platforms and mobile apps. Alpesh Chokshi, president of EG, and Wesley Wright, product development leader, were well aware of the magnitude of the potential market that was currently underserved by traditional banking services. They saw an opportunity to do something bigger-to move American Express into debit and checking spending. EG called the initiative Bank 2.0, indicating the application of technology to usher in a "next iteration" of banking.
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  • Breaking Down Barriers, Rebuilding Walls: The Role of Community Development Loan Funds

    Community Development Loan Funds (CDLFs) make up the largest sector of the community development finance industry, with more than 800 certified CDLFs. Ninety-eight percent of CDLFs are nonprofit, servicing mainly the small business sector, with the help of the CDFI Fund, the Small Business Administration, and, increasingly, mainstream banks. CDLFs venture into risky areas where others sometimes fear to go, yet they have high repayment figures and low loss rates.
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