• Xiaomi India: Facing the Largest Government Seizure

    Xiaomi India, the subsidiary of Xiaomi Group (Xiaomi)—a world-leading electronics giant from China—had grown explosively since entering the country in 2014. However, in April 2022, the Indian Enforcement Directorate accused it of illegal remittance of profits out of the country and, in response, seized a fund of US$669.95 million in the company’s account. This seizure was record-breaking in Indian history, equivalent to nearly half the annual worldwide profits of Xiaomi. To unfreeze the fund was obviously urgent. More importantly, the company had to formulate effective strategies to navigate an increasingly hostile, foreign context that had been strained by the escalating geopolitical conflicts.
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  • Popeyes in China: Making Fried Chicken Fly in a Foreign Market

    As one of the world’s largest fried chicken chains, Popeyes had failed twice to enter the Chinese market over a twenty-year span. In March 2023, Restaurant Brands International (RBI), the owner of Popeyes, attempted a third strike by bringing the fried chicken brand under its local joint venture, Tim Hortons International Limited China (Tims China). The responsibility of making this third attempt successful rested with Yongchen Lu, the chief executive officer of Tims China. To cultivate another world-class, fast-service brand in China, Lu faced the imperative of delineating synergy between the two distinctive brands (one in coffee and the other in fried chicken). Could he make Popeyes a success in China?
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  • Kinbor from Guangbo: Reinventing Planner Journals through Intrapreneurship

    Kinbor, a pioneer and top brand of creative planner journals in China, was launched in 2015 by Guangbo Group (Guangbo), a leading stationery manufacturer and worldwide exporter. In January 2022, Jessie Yu—Kinbor’s, founder and general manager— was facing several urgent issues in moving the start-up forward. Like many intrapreneurial projects, Kinbor was only contributing a small fraction to Guangbo’s total annual revenues, so pressure to boost sales and scale up the operation was mounting. In addition, Kinbor’s incongruence with the parent company’s business model was making integration a challenge. Externally, major stationery industry competitors were launching their own creative planner journal brands, thereby intensifying the market’s competition. Kinbor had to find the right strategy to address these issues.
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  • Tim Hortons: Bringing Canada’s Iconic Coffee to China

    In February 2019, Tim Hortons, Canada’s iconic coffee franchise, opened its first coffee shop in China in Shanghai, thereby extending its international footprint to China. To accomplish this entry, Restaurant Brands International (RBI), the parent company of Tim Hortons, formed a joint venture (JV) Tim Hortons (China) Holdings Co., Ltd. (Tims China) with Cartesian Capital, a private equity fund that had operated in China for more than twenty years. As the minority owner, RBI granted Tims China the master franchise rights, covering the use of trademarks, core products, store management procedures, and so on. Cartesian Capital, on the other hand, held majority ownership and would manage the strategy and daily operation of the joint enterprise. A veteran of Cartesian Capital was dispatched to the JV to be its chief executive officer. The fast-growing coffee market in China presented enormous opportunities, but Tim Hortons was a latecomer compared with foreign brands like Starbucks and numerous local coffee providers. In this situation, how should he best position and expand Tim Hortons in the new market?
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  • Loctek: Digital Transformation to a Cross-Border E-business

    On July 15, 2021, the founder and chief executive officer (CEO) of Loctek Ergonomic Technology Corp. (Loctek), located in Ningbo, China, was reviewing the mid-year financial report of his company. Loctek was a global leader in manufacturing and exporting office furniture—primarily monitor brackets and height-adjustable desks. Figures in the report portrayed the company’s solid growth in the midst of the global pandemic; the contribution from Loctek’s cross-border e-business was hard to miss. These figures assured the CEO that transforming Loctek from a traditional exporting business to a cross-border e-business was both correct and rewarding, despite some painful bumps and detours in the process. The CEO now had to decide whether to continue expanding Loctek’s overseas warehouses. If such an expansion were to occur, the resultant warehouse system could be opened to other small and mid-sized firms where international business had been strangled by limited storage capacity abroad. This idea, though never intended, had emerged during Loctek’s digital transformation. Considerable investments—in the millions of dollars—were at stake.
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  • FamilyMart in China: The Divorce of a 20-Year International Partnership?

    A dramatic dispute between two partners was about to push their long-time, successful international alliance to the verge of collapse. FamilyMart Co. Ltd. (FamilyMart) Japan and Taipei-based Ting Hsin International Group (Ting Hsin) had collaborated through a brand licensing arrangement to develop and operate FamilyMart convenience stores in mainland China for nearly 20 years. With FamilyMart stores topping the ranking of foreign convenience store brands, the collaboration appeared quite successful. However, on May 15, 2019, breaking news swept through the business media announcing that FamilyMart Japan had sued Ting Hsin in court and requested a compulsory dissolution of their partnership. A fierce feud between the two partners ensued, and an uncertain fate was closing in on the co-operation. With their 20-year brand licensing arrangement coming to an end in just a few months, both partners had to contemplate whether to extend the partnership and, if so, how to renegotiate the terms.
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  • Shandong Moris Chemical Co. Ltd. : A Hidden Champion in the Brine Chemical Industry

    In June 2019, the founder and chairman of Shandong Moris Chemical Co. Ltd. (Moris), a leading chemical production group, had to decide whether Moris should diversify into an unrelated industry. Moris’s main business had been the production and processing of brine chemicals. With several of its chemical products dominating worldwide markets, Moris had become a hidden champion in these industry segments. Through the company’s most recent diversification move into water treatment and land improvement, the founder had stretched Moris’s corporate umbrella beyond purely chemical businesses, hoping to transform the negative corporate image associated with chemical industries. Now, he had to determine whether the cultural and creative industries would fit with this strategic aspiration, especially since a move into this area would be the first unrelated diversification for the company.
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  • Fotile: The Business Strategy of a Top Kitchen Appliance Brand Rooted in China

    In January 2018, Fotile Kitchenware Co. Ltd.'s (Fotile's) sales for 2017 were announced at over ¥10 billion. Fotile had become the first kitchen appliance manufacturer in China to reach this significant milestone, despite its relatively short operational history. For years, Fotile had also been considered China’s most prominent brand in the kitchenware industry, beating several internationally-reputed brands. Since the company’s founding, the founder had set a differentiation strategy for this new venture to compete in the kitchen appliance industry. He had also made numerous tough decisions along the way to ensure that this strategy was persistently followed through. However, could his strategy continue to sustain Fotile’s growth for the future?
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