A reform mayor of Bolivia's capital city is taken aback by a consultant's report showing a shocking level of corruption on the part of municipal police-a force whose many duties involve regulation of the city's sprawling open-air markets. Licenses, health inspections and many other forms of public permits are routinely exchanged for money, goods, even sex. What's more, the report concludes that the vast majority of the police could not do their job even if they set out to do so: most are illiterate. In this political management/ethics case, the Harvard-educated mayor must decide both whether and how to attempt to reform this system, at a time when he is facing re-election and is widely viewed as a "technocrat." HKS Case Number 1104.0

A reform mayor of Bolivia's capital city is taken aback by a consultant's report showing a shocking level of corruption on the part of municipal police-a force whose many duties involve regulation of the city's sprawling open-air markets. Licenses, health inspections and many other forms of public permits are routinely exchanged for money, goods, even sex. What's more, the report concludes that the vast majority of the police could not do their job even if they set out to do so: most are illiterate. HKS Case Number 1104.1