• Nikki Brown: Caught between Career and Conscience

    This field-based case puts students in the role of Nikki Brown, a Black female police officer at the St. Louis County Police Department (SLCPD). After repeatedly witnessing and experiencing acts of discrimination, favoritism, harassment, and racism within the SLCPD, Brown must decide whether to file a formal complaint or remain silent. Reporting illegal, immoral, or unethical behavior within a long-entrenched US police culture could cost Brown her job. Conversely, opting for silence could mean Brown is implicitly perpetuating unethical practices that often harm other officers and citizens like herself. With the pressure mounting, which should Brown choose her career or her conscience? This case has been taught at the Darden School of Business in the first- and second-year MBA elective Talent Management. It is ideal for graduate and executive MBA courses, especially those centered around organizational behavior; talent management or human resources; and diversity, equity, and inclusion.
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  • The TRAIL Model of Talent Management

    In the evolving landscape of human resources and organizational development, the TRAIL Talent Management Model emerges as a comprehensive framework aimed at maximizing employee engagement and retention. TRAIL is an acronym that encapsulates the critical components of talent management within an organization: targets, or company goals; recruitment of people in alignment with those goals; assimilation of new hires into the company; idealizing, creating the best possible working conditions; and leaving, meaning handling employee departures. This technical note introduces each component of the TRAIL model and demonstrates how each builds upon the prior components, creating a holistic approach to developing and maintaining a robust workforce. At the Darden School of Business, this technical note is taught in the first- and second-year "Talent Trailblazers" course; it would also be suitable in a module on leadership in organizations.
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  • Stress in the Workplace: Mental Health Conversations-The Boss

    Most managers will one day be in a situation where they must help another employee with a mental health issue. How should they prepare for these conversations? What resources are available? This role-play case duo sets up a discussion on mental health-specifically, depression and anxiety-between an employee and their manager in a US context. Students will be assigned either the role of the boss or the direct report, and will be asked to navigate a difficult conversation around mental ill health and performance at work. The material allows students to learn about the various policies and laws that govern these discussions and the typical workplace resources that may or may not be available, and to practice having these tricky conversations. This case set may not be appropriate or useful for audiences with several employees who work or plan to work outside of the United States because mental health symptom presentations, norms surrounding mental health discussions, and mental health resources in other countries differ significantly from what is discussed in this case set.
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  • Stress in the Workplace: Mental Health Conversations-The Employee

    Most managers will one day be in a situation where they must help another employee with a mental health issue. How should they prepare for these conversations? What resources are available? This role-play case duo sets up a discussion on mental health-specifically, depression and anxiety-between an employee and their manager in a US context. Students will be assigned either the role of the boss or the direct report, and will be asked to navigate a difficult conversation around mental ill health and performance at work. The material allows students to learn about the various policies and laws that govern these discussions and the typical workplace resources that may or may not be available, and to practice having these tricky conversations. This case set may not be appropriate or useful for audiences with several employees who work or plan to work outside of the United States because mental health symptom presentations, norms surrounding mental health discussions, and mental health resources in other countries differ significantly from what is discussed in this case set.
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