• The Ethics of Managing People's Data

    Over the past few years the European Union has fined companies more than 1,400 times for a total of nearly €3 billion for violations of the General Data Protection Regulation (GDPR). Almost every week stories appear about how AI-driven decisions result in discrimination against women or minority members in job recruitment, credit approvals, medical diagnoses, or criminal sentencing. These stories are stoking feelings of unease about how data is collected, used, and analyzed. According to the authors, managers who are examining projects that involve gathering human-provided data or leveraging existing databases need to focus on five critical issues: the provenance of the data, the purpose for which it will be used, how it is to be protected, how the privacy of the data providers can be ensured, and how the data is prepared for use. They begin with a brief overview of the organizational requirements for a robust ethical-review process.
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  • Why Mumbai at 1 PM Is the Center of the Business World

    This map demonstrates how 12 major cities' workdays overlap - and shows that the American workday is a terrible time to try to get the rest of the world on the phone.
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  • Find the Real Power in Your Organization

    Do the managers who are in the highest tiers of leadership at your company also feel the greatest sense of responsibility? Moreover, do they actually have authority to get things done? If you map out the authority of all your managers against their titles and their sense of responsibility, the results may surprise you-and reveal hidden pockets and dangerous vacuums of power.
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