• New Zealand Farmers and the Burp Tax: Balancing the Economy and the Environment

    New Zealand’s economy was based on agriculture, which comprised 50 per cent of the country’s national greenhouse gas emissions. In 2008, the government imposed a cap-and-trade system—known as the Emissions Trading System (ETS)—but had excluded the agriculture industry at the time. Recently, the government had been considering imposing a carbon tax at the farm level by 2025 to incentivize livestock farmers to reduce their emissions. However, there was significant backlash from the industry, and the government continued to delay implementing the tax. Would it be possible to propel the country into a new era of net-zero-carbon agriculture without destabilizing the meat and dairy industries?
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  • Stork Home Fernandez Hospital: Going to Market with a Purpose-Driven Disruptive Innovation

    Fernandez Hospitals (FH) was a unique health services organisation focused on women and newborns, based in Hyderabad, India. Its vision was to promote natural childbirth and respectful maternity care across India, make pregnancy safe for women and their babies, promote midwifery training and birth without interventions, and to always lower costs for patients. A strong advocate of natural birth, FH's Chief Executive Officer, Dr. Evita Fernandez, had long opposed the growing trend of caesarean section (C-Section) births that had largely been driven by private hospitals across the country seeking to maximise their profit margins. Since 1990s, as the country's economic growth surged, women from the affluent classes, as well as educated working women, had emerged as a large and growing segment that could pay premium prices for high-quality maternity services that also provided a premium experience. Given FH's reputation as a caring institution in the field of obstetrics, gynecology, neonatal care and allied areas, FH made the decision in 2016 to establish Stork Home as a hospital in the upscale neighborhood of Banjara Hills that would cater to the premium maternity services segment of Hyderabad. However, even after two years of operations, Stork Home was languishing in terms of low inpatient occupancy and poor financial performance, which was also affecting the profitability of FH as a whole. It seemed that good intentions had run aground on the harsh shores of a highly competitive landscape. The case delves into the causes of poor performance, contrary to the expectation that FH's ability to attract patients would carry over to the premium Stork Home brand. The case poses a series of questions centering around the future 'go-to-market' strategy for Stork Home. These questions are posed against the backdrop of intense competition from well-established large hospital chains with aggressive marketing efforts and a focus on maximising profits.
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  • Dacia Duster SUV

    Driven by the 2009 global economic crisis, Dacia Romania designed and built the Dacia Duster sport utility vehicle (SUV) to be the ideal SUV at an affordable price. After a successful introduction of the cheapest modern sedan on the international market in 2004, and one of the cheapest modern seven-seaters in 2006, Dacia planned to introduce what it hoped would become the cheapest modern SUV on the international market. The main challenge it was facing in 2009 was not only how to sell the car to existing customers, but also to conduct an extensive public communication campaign in order to convince other drivers to change their cars for the cheaper, more efficient Dacia SUV that was going to be available in spring 2010.
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  • Dacia Duster SUV

    Driven by the 2009 global economic crisis, Dacia Romania designed and built the Dacia Duster sport utility vehicle (SUV) to be the ideal SUV at an affordable price. After the successful introductions of the cheapest modern sedan on the international market in 2004 and among the cheapest modern seven-seaters in 2006, Dacia planned to introduce what it hoped would become the cheapest modern SUV on the international market. The main challenges Dacia was facing in 2009 were not only how to sell the car to existing customers and how to conduct an extensive public communication campaign in order to convince other drivers to change their cars for the cheaper, more efficient Dacia SUV that was going to be available in spring 2010.
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  • Wind of Change: Corporate Social Responsibility in China

    Chinese companies are not the standard setters when it comes to corporate social responsibility. But contrary to many published reports, they are implementing and following best practices, some of which Western companies have been using for some time. This article offers an up-to-date assessment of the successes and frustrations of corporate social responsibility in China. In doing so, it examines the country’s governmental and industrial forces, as well as pressures from communities, media, civil society, and unions.
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