• Does a Brand Need a Purpose? Unilever Hellmann's versus Kraft Heinz Mayonnaise

    This short case describes how Ana L. Mamede, Hellmann's brand manager at Unilever Portugal, responds to an aggressive campaign by rival Kraft Heinz by developing a brand "purpose" for Hellman's mayonnaise focused on reducing food waste. When Heinz, the ketchup king, sought to increase its market share by offering high discounts and enhanced distribution, it threatened Hellmann's lead in Portugal and throughout Europe. Ana pushes promotional activities in the short term, which yield good results, but realises a new plan is needed for Hellman's in the long term. She considers three options: (i) further promotional activities, (ii) innovation - developing the product line by launching new products and flavours), (iii) branding and communication - enhancing the brand's identity by developing a purpose - to inspire consumers to waste less food.
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  • Smartick vs. Khan Academy: A Marketing Strategy for Moving Free Users to a Paying Model

    The case describes how Spanish entrepreneurs Daniel González de Vega and Javier Arroyo founded Smartick with the aim of tackling the poor level of math education in their native Spain. Smartick is a self-financed enterprise that combines social impact with profitability. The two entrepreneurs are up against stiff competition, notably from the education giant Khan Academy, who not only has major financial backing but also offers its service free of charge. After two years of developing and testing a mix of the leading offline methods and state-of-the-art web-based technologies, Smartick is ready to make a big push into the after-school math learning space. Javier and Daniel are mulling over three options for their long-term marketing strategy. They are looking to segment the market and find the right segment to implement the strong brand positioning necessary to impact Spain's math education culture and society. The three options are to focus on B2B through schools, a combination of B2B and B2C, and a B2C-only approach. They must also decide on a pricing model and a communication strategy.
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