A year had passed since implementing digitalization of the direct lending process at Small Industries Development Bank of India (SIDBI), and the committee gathered on January 2, 2023, to reflect on its success and identify any issues. During the meeting, the team discovered that some businesses faced issues with loan sanctioning due to the need for relaxation of certain policies. Because the system-driven processes were based on standard procedures, the committee faced a dilemma in how to handle these relaxations. Although the system was automated, there were still certain areas that required manual interventions. As a result, the team deliberated whether SIDBI should move toward hyperautomation.
In April 2023, Tage Rita, the founder and chief executive officer of Lambu Subu Food and Beverages, contemplated the company’s ambitious goal of achieving a revenue of ₹100 million by 2025. There was a positive trend in demand for the company’s popular kiwi wine, Naara Aaba, particularly in key markets. However, Rita had concerns regarding supply chain issues that had impeded fulfilling significant orders in 2022 due to the remote location of the production unit. In addition, the company’s product portfolio solely had wines in the lower-price segments (₹250–₹700), and Rita was considering the launch of a new range of wines in the mid-price segment (₹1,090–₹1,990). The question looming was whether this was the right moment to introduce a higher-priced product. Additionally, she pondered the ideal target audience for these new wines and how their positioning should be differentiated from existing offerings. Furthermore, Rita sought to explore alternative growth strategies for the company.
In October 2022, Chinese car company BYD Auto Co., Ltd. (BYD) announced its entry into the Indian automobile market with the Atto 3, an electric sports utility vehicle (e-SUV). Despite facing challenges in India’s emerging electric vehicle (EV) market and the close scrutiny on investments from China, BYD aimed to sell 15,000 units to be assembled at its existing Chennai plant, to establish manufacturing facilities, and to open fifty-three dealerships by the end of 2023. BYD’s push into India was part of its larger expansion strategy to diversify into new markets globally to include Japan, Thailand, the United States, and Brazil. However, the company needed to determine its target segment, who its competitors were, and what macroeconomic challenges it would face so that it could establish a position within India’s competitive car market. The existing Chennai plant saved BYD from having to obtain new approvals from the government, but the company still had to navigate the challenges of entering a new market with a nascent EV infrastructure.