Second Place Winner; 2023 DEI Global Case Writing Competition Rhino Foods is a U.S.-based Benefit Corporation (B Corp) owned and operated by the Castle family. A food ingredients supplier to global brands, the company grew to $60 million in annual revenue by 2019. Rhino Foods was best known for inventing and manufacturing the cookie dough found in Ben & Jerry's top-selling ice cream flavor. The case's central topic is how Rhino creatively emphasized inclusive hiring and retention, though balancing people-centric, product quality, and financial goals were continuing challenges. Many Rhino employees were new Americans who came through waves of refugee resettlement programs. Integrating these non-English-speakers into a production floor laden with heavy machinery necessitated investments such as translating the operations manual, adding subtitles to training videos, and pairing new employees with experienced workers with the same native language. Religious and cultural factors new to Rhino became important, as well. Rhino then began to recruit people who had dropped out of the labor force, including coming out of incarceration or rehabilitation for substance use. It created a No Background Checks program to remove barriers to entry like proof of past experience or having a criminal history. Students are challenged to suggest how the leadership team can better understand employee turnover, provide innovative methods of support, alleviate employee concerns regarding new hires, and continue to grow the company in a healthy way.

Entrepreneurs in Every Generation: How Successful Family Businesses Develop Their Next Leaders is a seven-chapter book published by Berrett-Koehler Publisher in 2016. Entrepreneurs in Every Generation shows readers how success in family business means assuring next generation entrepreneurial leadership in three dimensions: the business, the owning family, and the organization that nurtures both. Applying the entrepreneurial mind-set to all three dimensions, professors Allan Cohen and Pramodita Sharma define the challenges and the role for leadership; applying the entrepreneurial mind-set in all three dimensions is what sets family enterprises apart. The book not only reviews best practices, but it also urges special attention to the uniqueness of context. It also guides the reader through work sheets on how to understand and adapt to context. In the Introduction (15 pages), Cohen and Sharma review a few examples of the companies that inspired the authors to write about this topic and the sources they found useful in developing their argument.

Entrepreneurs in Every Generation: How Successful Family Businesses Develop Their Next Leaders is a seven-chapter book published by Berrett-Koehler Publisher in 2016. Entrepreneurs in Every Generation shows readers how success in family business means assuring next generation entrepreneurial leadership in three dimensions: the business, the owning family, and the organization that nurtures both. Applying the entrepreneurial mind-set to all three dimensions, professors Allan Cohen and Pramodita Sharma define the challenges and the role for leadership; applying the entrepreneurial mind-set in all three dimensions is what sets family enterprises apart. The book not only reviews best practices, but it also urges special attention to the uniqueness of context. It also guides the reader through work sheets on how to understand and adapt to context. In Chapter 1 (32 pages), Cohen and Sharma describe the essential characteristics of successful entrepreneurial leaders and the unique challenges and opportunities in building these attributes in family firms.

Entrepreneurs in Every Generation: How Successful Family Businesses Develop Their Next Leaders is a seven-chapter book published by Berrett-Koehler Publisher in 2016. Entrepreneurs in Every Generation shows readers how success in family business means assuring next generation entrepreneurial leadership in three dimensions: the business, the owning family, and the organization that nurtures both. Applying the entrepreneurial mind-set to all three dimensions, professors Allan Cohen and Pramodita Sharma define the challenges and the role for leadership; applying the entrepreneurial mind-set in all three dimensions is what sets family enterprises apart. The book not only reviews best practices, but it also urges special attention to the uniqueness of context. It also guides the reader through work sheets on how to understand and adapt to context. In Chapter 2 (28 pages), Cohen and Sharma discuss how next-generation members can take initiatives to grow their entrepreneurial leadership skills and how other members of their family can support such endeavors to nurture and grow entrepreneurs in every generation.

Entrepreneurs in Every Generation: How Successful Family Businesses Develop Their Next Leaders is a seven-chapter book published by Berrett-Koehler Publisher in 2016. Entrepreneurs in Every Generation shows readers how success in family business means assuring next generation entrepreneurial leadership in three dimensions: the business, the owning family, and the organization that nurtures both. Applying the entrepreneurial mind-set to all three dimensions, professors Allan Cohen and Pramodita Sharma define the challenges and the role for leadership; applying the entrepreneurial mind-set in all three dimensions is what sets family enterprises apart. The book not only reviews best practices, but it also urges special attention to the uniqueness of context. It also guides the reader through work sheets on how to understand and adapt to context. In Chapter 3 (25 pages), Cohen and Sharma argue that success over time for a family business must satisfy two conditions. First, the family must persist, and second, the business must continue. For the former to happen, a meaningful involvement of the controlling family in business is critical for its continuity as a family business. For the latter to happen, the products and services offered must continue to evolve to meet the needs of changing markets.

Entrepreneurs in Every Generation: How Successful Family Businesses Develop Their Next Leaders is a seven-chapter book published by Berrett-Koehler Publisher in 2016. Entrepreneurs in Every Generation shows readers how success in family business means assuring next generation entrepreneurial leadership in three dimensions: the business, the owning family, and the organization that nurtures both. Applying the entrepreneurial mind-set to all three dimensions, professors Allan Cohen and Pramodita Sharma define the challenges and the role for leadership; applying the entrepreneurial mind-set in all three dimensions is what sets family enterprises apart. The book not only reviews best practices, but it also urges special attention to the uniqueness of context. It also guides the reader through work sheets on how to understand and adapt to context. In Chapter 4 (20 pages), Cohen and Sharma argue that regardless of the form and focus of innovation, entrepreneurial efforts are necessary for the long-term survival of a family enterprise not only in older economies of Japan or Sweden but also in the emerging economies of countries like Argentina. Enterprising families embrace purposeful and focused change. Yet changing amidst a backdrop of generational success and powerful personalities needs collective familial buy-in and efforts. As the family and its enterprises grow, the family needs to create structures and systems that ensure open communication and accountability while still maintaining family harmony and unity.

Entrepreneurs in Every Generation: How Successful Family Businesses Develop Their Next Leaders is a seven-chapter book published by Berrett-Koehler Publisher in 2016. Entrepreneurs in Every Generation shows readers how success in family business means assuring next generation entrepreneurial leadership in three dimensions: the business, the owning family, and the organization that nurtures both. Applying the entrepreneurial mind-set to all three dimensions, professors Allan Cohen and Pramodita Sharma define the challenges and the role for leadership; applying the entrepreneurial mind-set in all three dimensions is what sets family enterprises apart. The book not only reviews best practices, but it also urges special attention to the uniqueness of context. It also guides the reader through work sheets on how to understand and adapt to context. In Chapter 5 (22 pages), Cohen and Sharma discuss the fact that building a family business that can last past the founding generation by utilizing practices that sustain entrepreneurial thinking and action has its own extra challenges-and some potential advantages. In this chapter, they discuss what is known about design conditions that encourage entrepreneurial initiative from all areas and levels of the organization, thereby raising the odds of generating new products, processes, practices, and structures-and even new businesses. Then then authors apply this understanding to analyzing and improving family firms.

Entrepreneurs in Every Generation: How Successful Family Businesses Develop Their Next Leaders is a seven-chapter book published by Berrett-Koehler Publisher in 2016. Entrepreneurs in Every Generation shows readers how success in family business means assuring next generation entrepreneurial leadership in three dimensions: the business, the owning family, and the organization that nurtures both. Applying the entrepreneurial mind-set to all three dimensions, professors Allan Cohen and Pramodita Sharma define the challenges and the role for leadership; applying the entrepreneurial mind-set in all three dimensions is what sets family enterprises apart. The book not only reviews best practices, but it also urges special attention to the uniqueness of context. It also guides the reader through work sheets on how to understand and adapt to context. In Chapter 6 (35 pages), Cohen and Sharma show that effective redesign of a successful family enterprise and implementation requires careful planning linked to the long-term innovation objectives, understanding the current state of the organization to be sure that changes take current conditions into account, recognizing that not just roles and reporting relationships have to change but also actual practices and policies, seeing that the right people-family as well as nonfamily members-are put in place, and working hard at communicating clearly at all levels and managing the transition. Redesigning a successful enterprise to accomplish new strategic objectives is hard. Enterprising families with a long-term orientation, determined to foster all levels of innovation while maintaining the core business find ways to accomplish this challenging goal.

Entrepreneurs in Every Generation: How Successful Family Businesses Develop Their Next Leaders is a seven-chapter book published by Berrett-Koehler Publisher in 2016. Entrepreneurs in Every Generation shows readers how success in family business means assuring next generation entrepreneurial leadership in three dimensions: the business, the owning family, and the organization that nurtures both. Applying the entrepreneurial mind-set to all three dimensions, professors Allan Cohen and Pramodita Sharma define the challenges and the role for leadership; applying the entrepreneurial mind-set in all three dimensions is what sets family enterprises apart. The book not only reviews best practices, but it also urges special attention to the uniqueness of context. It also guides the reader through work sheets on how to understand and adapt to context. In Chapter 7 (15 pages), Cohen and Sharma argue that only a small proportion of families in business achieve a successful balance between building strong family connections and making decisions that lead to strong financial performance. In other words, they aim for "warm hearts and deep pockets." Maintaining this ambidexterity over time requires wisdom, courage, and patience. Both the family and the business must have inbuilt renewal mechanisms so each can regenerate to remain in harmony with the changes in internal context and external environment. But, what to attend to when is a question of balance and timing. In this chapter, the authors attend to this perpetual dilemma that enterprising families face in their long journey to develop entrepreneurs in every generation.

This article identifies and explores 13 analytical tools and techniques to understand the unique dilemmas and paradoxes faced by family firms. They are presented here as tools to better analyze family business cases and develop effective responses to family business situations. However, they are equally useful for families in business and advisors to family businesses as they seek to deal with the complex issues created by the conflict of family and business systems in family enterprises. Tools focused on understanding the family business system as a whole are separated from family-focused and business-focused ones. The six dual systems-focused techniques aid understanding of the key stakeholders, current status, past history, and desired future of the firm. The three family-focused techniques in the tool kit aim to better understand the relationships between and the perspectives of the key stakeholders, and the overall health of the family system. The four business system-focused conceptual techniques enable understanding of the nature and extent of the family's involvement in the business, its key directions, performance, and continuity. Careful application of appropriate tools will deepen understanding of the core issues being faced by a decision maker and assist in the development of effective and actionable recommendations.