Janice Greer works for NVX Pharmaceuticals, a US firm with increasing global operations. Not long after Greer's promotion to country head for Japan, their boss suggests that widespread layoffs will be needed to help bring performance of the international units in line with domestic operations. Cultural differences between US and Japanese work practices and traditions complicate the decisions Greer faces in dealing with members of their team. How should they navigate this delicate situation?

Mei-Ling Liu has come a long way from her humble beginnings in a small town on the coast of Taiwan. She is in New York City to interview for an assistant professor position at Columbia University's business school. After completing undergraduate studies in Taipei-and following much soul-searching-she had departed for the United States to earn her PhD. Now, six years later and against long odds, she is a step away from a faculty position at the prestigious school. But she finds herself face to face with an unexpected and formidable foe-a very combative interviewer. Can she collect her wits, parry the thrusts, and win the job?

Paul Waddle works for Tripod Capital (Tripod), a venture fund focused on investing globally in fintech start-ups. Ambitious and a self-starter, Waddle is in pursuit of fast-growing the Nigerian payments platform DigitApt. As he enters the final stages of closing a deal, he is confronted with cultural differences between US and Nigerian work practices and traditions. Understanding and appropriately integrating these differences could be the key to adding DigitApt to his portfolio and continuing his steady upward rise at Tripod. This vignette is meant to serve as the kind of scenario one encounters increasingly in the world of business (and society in general) where seemingly opposing forces coexist and require careful analysis, interpretation, and synthesis.

Blake Cody is a consultant who has been brought in to optimize and increase efficiency at a manufacturing plant mired in a market slump. He identifies divisions between two groups of employees-salaried (permanent) and hourly (temporary)-as a central challenge. Are misaligned values, incentives, and work practices at the root of the problem? Resolving the tensions could lead to significant improvements for the plant and the firm, but the divisions run deep. What solutions can Cody propose?

Colleen Burton has taken over the account of a Swiss client for her New York-based financial-services company. Landing the account, after a long courtship, had been a coup for her midmarket firm. The investor, however, has expressed his disapproval and unease with his new manager, and Burton's best efforts have failed to win him over. On a trip to Switzerland, she learns of a personal conflict of interest involving one of the client's outside fund managers. She cannot afford to jeopardize this critical relationship for her firm-or breach her code of ethics. Gaining the client's trust as his adviser just got trickier.

Abdullah "Abe" Al-Multaq works in the acquisitions team of a large and ambitious US tech company. As his team undertakes due diligence at a target company he had identified in Saudi Arabia, cultural differences between representatives of the two firms flare up, chilling relations between the groups. Being from Saudi Arabia originally and brought up in an Islamic home, Abe feels responsible to act as a cultural mediator. Will he be able to bridge the widening schisms to save the deal?

These fictional caselets, some of which are based on lived experience, present dilemmas and ethical issues in the financial field. The situations include an investment-banking firm executive deciding how to handle an investment tip; an executive struggling with whether to push her tech start-up client to a lucrative IPO or to follow her company's directive to push a merger instead; an employee asked to contravene accepted accounting practice; an employee at a wealth-management firm pressured to promote two underperforming funds; a financial manager whose elderly clients unwisely want to liquidate a significant portion of their savings for a risky venture; and a fintech venture manager who is conflicted about the high interest loans his company offers. These caselets outline and convey the complexities and difficult choices that individuals in the world of finance often confront.