個案總覽

Rahul, a first year Master of Business Administration Student in a premier business school in India, encountered a misunderstanding while interacting with his study group, which met online due to COVID-19 restrictions in August 2020. He tried to resolve the misunderstanding, but instead, his attempt resulted in an escalation of the situation. Distressed over the misunderstanding and what he perceived as a breach of trust, he had lost his motivation to work with the group. Now, he is trying to reassess the situation and understand what went wrong, in an attempt to form a plan of action to mitigate the situation.

Rahul, a first year Master of Business Administration Student in a premier business school in India, encountered a misunderstanding while interacting with his study group, which met online due to COVID-19 restrictions in August 2020. He tried to resolve the misunderstanding, but instead, his attempt resulted in an escalation of the situation. Distressed over the misunderstanding and what he perceived as a breach of trust, he had lost his motivation to work with the group. Now, he is trying to reassess the situation and understand what went wrong, in an attempt to form a plan of action to mitigate the situation.