In early 2023, Siddhartha Lal, managing director of Eicher Motors Limited (Eicher Motors), headquartered in Gurugram, India, grappled with a pressing issue. Over the past three years, Royal Enfield, a subsidiary of Eicher Motors renowned for its iconic motorcycles, had noticed a decline in its appeal to Generation Z customers. The Bullet brand, known for its ruggedness and timeless retro charm, was no longer resonating with this younger, digitally native, and environmentally conscious demographic. Compounding the challenge, the motorcycle market was becoming increasingly competitive, with numerous brands introducing models specifically designed to attract Gen Z riders. Royal Enfield faced a significant challenge: how to revive the Bullet brand’s allure without compromising its unique identity and legendary emotional appeal.