COVID-19 is driving a transformation in the ways we work, accelerating a shift to hybrid virtual and in-person models, and requiring a fundamental change in the skills team leaders need to succeed. Leaders will need to play four roles Conductor, Catalyst, Coach, and Champion as they adapt to managing a hybrid post-pandemic workforce.

Describes the founding of a fair trade coffee company. Asks participants to develop a business plan for the introduction of fairly traded Mexican coffee into the Dutch market.