In a collective prisoners' dilemma or commons problem, self-interested behavior by firms results in poor outcomes for all. Can self-regulation through an industry association solve the commons problem? Specifically, what explains NASSCOM's (National Association of Software and Service Companies) success in saving a scandal-ridden member company, Satyam, from going out of business? Satyam's demise would have shattered client trust in all Indian IT firms; saving it was an unprecedented feat for an industry association. The case provides concrete examples for instructors to highlight the varieties of commons problems faced by industry. It also provides background information on how NASSCOM established its identity and credibility with the government, formulated its values, and crafted its governance model. This background helps students relate to Elinor Ostrom's core design principles that characterize robust institutions for solving commons problems.

Risk reporting is often unconnected with business strategy and performance, and is considered merely as a matter of compliance, which defeats the purpose of risk management. This article describes four best practices of companies that have improved their risk reporting by strengthening the vertical and horizontal communication of risks, reporting near misses, and communicating risk digitally through apps. Better risk reporting involves simplification and incentivization. It enables organizations to improve risk management and risk culture overall.

American Bank is developing a new system to compute product costs. The deregulated, more competitive environment for commercial banks has created both problems and opportunities for banking operations. In order to price existing products and assess the desirability of new product introduction, a system is needed to estimate the demands that each banking product places on the organization's resources.