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Kochi Metro Rail Limited: A Transgender Inclusive Workplace
On July 18, 2022, transgender employees of Kochi Metro Rail Limited revealed several sad stories of discrimination, low salary, and inaccessible toilets in the workplace. The publicly owned company based in Kochi, India aimed to be seen as among the most sustainable and connected organizations in the country. In 2017, the company made a conscious effort to hire transgender candidates into primary positions. After hiring 1,000 women and 23 transgender employees as part of its social inclusion initiative, Kochi Metro Rail Limited earned praise from the public as an inclusive workplace. The company soon reached a high of 43 transgender employees, but that number dropped considerably down to nine employees within only five years, after issues and disappointments surfaced among the workforce. The transgender community saw the company’s transgender employee policy as a promotional stunt to gain publicity and public attention. To regain its former status among India’s top companies for social inclusion, it was imperative for Kochi Metro Rail Limited to quickly find a way to attract and retain transgender employees. -
Indian Farmers Fertilizer Cooperative Limited: Employee Data Conundrum
In July 2022, the joint general manager of personnel and administration at the Indian Farmers Fertilizer Cooperative Limited (IFFCO)’s Paradeep unit received a call from the Delhi corporate office informing him of a complaint filed by the wife of a deceased employee against a current employee of the unit. The complaint alleged that the employee had defrauded the widow of approximately US$40,000—the sum total of her husband’s terminal death benefit. As the joint general manager worked to investigate the matter and prepare a report for senior management, he found himself struggling with the managerial need to safeguard the organization’s image. As a human resources manager, he contemplated several questions: How could an ethical culture be established and sustained in IFFCO? What strategic human resources measures should be adopted to avoid such situations in future? How could communication be used as enabler in this critical situation? Despite his mixed emotions and the limited time available to present his findings, he knew that he needed to ensure a fair and thorough investigation to resolve the issue.