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RSM Canada: Generation Z Post-COVID Work Design
Rhonda Klosler, chief operating officer at RSM Canada (RSM) is chairing a meeting to discuss post-COVID-19 pandemic work design. RSM has recognized that remote work offers employees greater flexibility and work satisfaction, while giving RSM the opportunity to recruit from remote locations. RSM would like to continue remote work. Focusing specifically on Generation Z, Klosler is seeking recommendations on the ideal work design. Specifically, how should remote and in-person work be balanced? How can RSM continue to build and maintain its company culture with employees who work remotely? What will a new approach to work mean for the other employee generational cohorts? -
Studio Celtia
The owner of a shop specializing in the creation and sale of Celtic art was faced with the challenge of finding a way to rejuvenate sales; customer traffic was declining due to the closing of a local market. He was determined to develop a strategy that would better insulate his business in the future. Limited resources meant that maximizing the returns on his efforts would be critical to the survival of the business. He had to examine his marketing strategy and product mix, consider his options and generate solutions to improve and secure his short-term and long-term profitability.