• Organizational CQ: Cultural intelligence for 21st century organizations

    We live in an age of massive global disruption. Technological advancements threaten century-old business models, globalization is reordering supply chains, and people need to work with colleagues and customers who have vastly different backgrounds. On top of that, we have been in the midst of a global pandemic, and customers, employers, and investors are demanding more than just a Black Lives Matter social media post from organizations that purport to take social justice seriously. Organizations with high cultural intelligence (CQ) are able to navigate this volatility and complexity effectively. Over the last two decades, scholars from across the world have published hundreds of articles on CQ, the capability to relate and work effectively in complex, culturally diverse situations. Most of the work has examined CQ at the individual level. But what about organizations? Can organizations be culturally intelligent? The emerging research on CQ at the organizational level offers leaders and organizations critical insights for navigating today's diverse, digital world. Organizational CQ is a firm's capability to function effectively in a complex and unpredictable multicultural world. This article stresses the importance of the culturally intelligent organization and explains how to develop organizational CQ.
    詳細資料
  • Tethia Lungmeng: Making Stone from Paper

    On 18 Feb 2011, paper made from stone rolled off from a factory in the city of Huaibei, makingTethia Lungmeng Environmental Friendly Products Co. Ltd. (TLM天象龙盟) the first company to produce commercial stone paper in China. TLM's founder and chairman, Kong Ling Fa, (孔令发) gave his visitors his stone paper business card and put one business card into a glass of water. Half an hour into the conversation, he pulled out the card, shook off the water and passed it around. The stone paper business card felt the same as ordinary paper and yet was completely waterproof. Stone paper is paper made from limestone, which is an abundant raw material. Kong felt that he was breaking new ground with this new material, and that it had commercial potential. He believed that stone paper's potential goes beyond replacing traditional paper. How readily would consumers accept it? How should TLM promote the value and potential of stone paper? Which markets should he target? Should TLM focus on China or reach out to more developed countries in the West? What would be the appropriate business model? TLM licensed the technology from Taiwan and had exclusive rights only in Anhui province. Although TLM was the first to produce stone paper commercially, three other companies were in the process of starting up production. How should TLM exploit its first-mover advantage? How should TLM develop the resources and strategic capabilities to ensure success? How could it leverage on the reputation and experience that Kong and TLM had accumulated over the years? Was it sustainable?
    詳細資料