Thoughtworks, a global software consulting organization, had received tremendous success and appreciation for its Diversity, Equity, and Inclusion (DEI) culture, policies, and enabling practices. While the progressive DEI policies had increased gender representation, the percentage of women in technology continued to be skewed and not be representative of the larger gender composition in society. To address this gap, Thoughtworks initiated a comprehensive program to help support women returning to work after a career break. Titled "Vapasi", the program was initiated in 2014 and included identifying suitable women and selecting and inducting them for structured technology skills and holistic training. Training over 16 batches across multiple cities, covering 3,500+ registrations, and with less than 4.5% dropout, the program was seen as a progressive and successful step in helping build and sustain women in their careers. The HR and marketing teams of Thoughtworks helped identify potential candidates for the program through multiple sources, before screening and selecting the final cohort. The trainers for the technology skills were mostly volunteer employees from Thoughtworks, while soft skills, mentoring, and psychological support building were offered by external experts. Women who successfully completed the training could apply for appropriate jobs within Thoughtworks or anywhere else in the industry. Thoughtworks had recruited 130 such women from the Vapasi program. The investments in the program did not yield a significantly large number of women joining Thoughtworks. Despite all the support, progressive policies, and best-in-class inclusive environment, there appeared to be multiple barriers hindering women from returning to work. The case presents eclectic perspectives and challenges that learners need to understand as they engage with diversity and inclusion

Allegis Services (India) Pvt. Ltd., the Indian arm of the Allegis Group, a leading talent staffing and recruitment services firm, had become the best-practice advisor on enabling disability inclusion. With a large internal workforce that provided contract staffing and permanent hiring, they provided a template for various organizations that wanted to bring talent with disability into their workforce. Slowly and steadily, there was an increase in the number of people with disability inducted into formal white-collar jobs within Allegis and the clients it serviced. However, some challenges persisted. Given the accommodation requirements for hiring persons with disability, Allegis' clients questioned the business benefits of being disability-inclusive. A few organizations struggled to enable their hires, resulting in a few people with disability opting out of jobs in large and well-reputed organizations. The case broadens the scope of the Diversity, Equity, and Inclusivity (DEI) agenda within organizations by focusing on the dimension of enabling disability inclusion. The case helps debate the need for disability inclusion, the enabling systems and mindsets to be truly disability-inclusive, and its intangible benefits for organizations.

Thoughtworks , a mid-sized IT consulting firm that integrated strategy, design and software engineering for their clients, with over 10,000 technologists spread over 48 offices in 17 countries, started in 1993. Thoughtworks developed a strong inclusivity culture and was anchored on three principal values: creating a sustainable for-profit organization, championing software excellence, and advocating social and economic justice for all. The organization had always embraced gender and cultural diversity and initiated multiple organizational practices to support and build inclusivity. In India, ThoughtWorks had been pioneering "Women in Tech" to promote gender diversity as the most visible inclusivity agenda. After the 2018 historic judgment repealing Section 377 of the Indian Penal Code, the opportunity to broaden the inclusivity domain to embrace LGBTQ+ workforce emerged. The founders and senior management had also taken public stands on the discriminatory attitude toward the LGBTQ+ community and the criminalization legislation in force in India. The organization had taken multiple initiatives and introduced progressive policies to demonstrate its support toward the LGBTQ+ community. However, LGBTQ+ inclusion was creating some dilemmas for the organization.