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Agile Electric: Quality Issues in a Global Supply Chain
The case describes the evolution of a global multi-tiered supply chain involving one of the world’s largest automotive original equipment manufacturers (OEMs), its tier 1 supplier — Automek, a U.S.-based global corporation — and the tier 2, tier 3, and tier 4 suppliers based in India. <br><br>With Automek’s engineering support, India-based Agile Electric had successfully developed many parts for the OEM in the past. Based on this experience, Automek buyers placed an order with Agile for a new product — an actuator assembly. In developing this product with little support from Automek, Agile was concerned due to its lack of knowledge concerning the suppliers for the actuator assembly components and the critical requirements. To allay its concerns, Automek promised to locate suppliers and assess and validate the suppliers based in India. Agile then invested in the assembly line and developed the actuator assembly. When supplies started, the OEM reported many quality problems, traceable to the tiered suppliers. <br><br>Along with quality and parts supply issues, the issues of subsequent liability in the case of a recall by the OEM were faced by members of the supply chain. Agile felt that since Automek had selected or approved the suppliers, and since Agile had had no original product expertise, that Automek should take responsibility for resolving the quality problems. -
Airport Express Metro Line: Infrastructure Project Financing and Implementation Through Public Private Partnership
This case describes the execution of an urban public transportation project through a public private partnership (PPP). Delhi Metro Rail Corporation (DMRC) was a corporate body created by the Indian government and the government of National Capital Territory of Delhi for implementing a mass rapid transit system (MRTS) in Delhi. DMRC successfully completed phase I of the MRTS in 2006 and the government mandated that DMRC implement phase II of the MRTS project. The Japanese Bank of International Cooperation (JBIC) provided soft loans for both phases of the project. Meanwhile, the city of Delhi got the mandate to host the XIX Commonwealth Games 2010. As part of the preparations for these games, linking New Delhi Railway Station with Indira Gandhi International Airport through a metro system — Airport Express Metro Link (AEML) — became necessary for easing traffic congestion in the city. The timeline available for the AEML project was less than three years. At the same time, JBIC financial assistance was not available for this project. <br><br><br><br>Dr. Sreedharan, managing director of DMRC, was thus facing the challenges of project financing and its timely delivery. In the past in India, the PPP model of infrastructure development had emerged as dominant. The case discusses various options available to DMRC for project financing and timely completion of the AEML project under the PPP mode.