• Get Ready for More Transparent Sustainability Reporting

    As mandatory sustainability reporting gains ground, a focus on what investors want provides a useful lens for corporate planning. The transition away from fossil fuels to renewable energy is creating new market conditions where sustainability builds resilience and increases the capacity for business growth. New reporting will reveal how leaders see the future, how they are planning to meet it, and what value they expect to be able to create for their companies.
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  • Tackling AI's Climate Change Problem

    Artificial intelligence models require large quantities of specialized hardware, data, and energy to be trained and run, all of which produce carbon emissions and e-waste. These large hidden environmental costs require solutions that can harness AI’s potential while mitigating its climate impact. This article outlines steps that AI leaders can take to make the technology more sustainable.
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  • The OxySacklers: Making Money - the Wrong Way

    The Sackler family and their 100%-owned company, Purdue Pharma, produced OxyContin pills by the millions, amassing a vast family fortune in the process. Those painkillers were responsible for a devastating opioid epidemic in the United States. For a business family, the "Oxy-Sacklers" are distinguished by their greed and lack of moral compass. Their donations to cultural, academic and medical institutions (mainly in the US and the UK) named after the family, sparked controversy about the role of corporate philanthropy worldwide.
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  • St. Gianna Healthcare: Service Management

    St. Gianna Healthcare (SGH) was a community health centre located in Kochi, in the southern state of Kerala, India, offering government-approved medical checkups and health certifications, specialist consulting services in obstetrics and gynecology, and dental care. SGH's medical administrator was concerned about service management issues at the clinic in recent months. While there had been a recent increase in patient numbers, she was concerned about customer experience. In particular, she was trying to assess whether patient waiting times and service turnaround were satisfactory, given the dependencies SGH had on capacity, scheduling, and overall service management at the clinic, and was considering her options for improvements.
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  • Zara: The Evolving Fast-Fashion Industry

    In 2023, the fast-fashion industry found itself under attack on several fronts: a growing poor reputation regarding its significant negative social and environmental impacts; the increasing prevalence of online shopping and the entrance of many new competitors who were not burdened with expensive bricks-and-mortar retail networks; and the evolution of artificial intelligence (AI) technology in helping to identify future fashion trends. Industria de Diseño Textil SA (Inditex) and its flagship brand Zara had just come off a record 2022, with industry-leading sales, gross margins, and profits. They were also ahead of the industry with 25.8 per cent of sales through their online channels. However, the challenges the fast-fashion industry faced were significant for Zara and required a long-term strategic response.
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  • Triovest Bets on the Future of Office Space

    Amid the global shift towards remote working, Brad Merchant of Triovest uses a systems thinking approach to examine the evolving dynamics of office spaces. As corporations debate remote work, the demand for physical offices is in question. Triovest, a Canadian commercial real estate firm, is strategizing with a working investment thesis, "The Future of the Office." This approach involves buying undervalued office properties, modernizing them, and reselling them. Merchant and his team need to predict the interplay between remote and communal workspaces in their investment decisions. Would Triovest's investment thesis affect these trends-or vice versa?
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  • Sheffield Resources (Australia): Thunderbird Mineral Sands Project Cost of Capital

    In early October 2022, the ASX-listed mineral exploration company Sheffield Resources announced its final investment decision to proceed with the Thunderbird mineral sands project, its only project under development. Olivia Montalbano's investment banking firm had decided to provide coverage of Sheffield's stock and asked her to determine a fair value estimate. The investor's bankable feasibility study (BFS) provided an estimate of $1.84 per share, but the stock price was only $0.47. What troubled Montalbano was that the BFS employed a real discount rate of 8%, which seemed low, given typical mining project risk. Montalbano's immediate task was to develop her own estimate of the project's cost of capital.
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  • Convertible Notes in Early-Stage Financing

    This technical note introduces convertible note financing for early-stage start-up companies. These unpriced securities offer significant advantages related to delayed valuation, greater speed, and lower cost of completion compared to venture capital financing. As a result, the number of early-stage companies raising capital through convertible notes over the past decade has greatly increased. The note discusses the most frequently used terms and arrangements of early-stage convertible notes, the estimation of noteholders' equity ownership from delayed valuation, and the costs and risks of this form of financing to both entrepreneurs and investors. It offers a number of numerical examples that walk students through calculations of convertible note payoffs under different success scenarios and different valuation caps. It also explores how convertible notes affect subsequent equity rounds' pricing. Finally, the note offers statistical data on the state of convertible note issuance. This note is a successor to an older note, ""Convertible Notes: A Form of Early-Stage Financing"" (UVA-F-1925). The cases ""Should udu a Convertible Note?"" (UVA-F-2025) and ""MedMetri
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  • Chengdu Research Base of Giant Panda Breeding: Queueing Challenges

    The Chengdu Research Base of Giant Panda Breeding was a world-renowned giant panda research institution and tourism destination and had successfully attracted millions of tourists since its opening. The surge in tourists, however, had also increased pressure to provide a tourist-friendly experience, and long wait times generated more complaints than any other issue. Tourists experienced long queues at the ticket offices and at the entrances of the panda house and delivery room, which greatly impacted their experience. Moreover, long queues also created other issues, such as managing crowding and the negative impacts on the giant pandas’ emotional and psychological health as a result of the noise generated by tourists waiting in lines.
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  • Yellow Corporation: On the Verge of Bankruptcy

    Yellow Corporation, one of the country's oldest and largest less-than-truckload (LTL) carriers, was nearing its 100th anniversary in 2024. Whether it would reach that milestone, however, was uncertain as the company was attempting to restructure its operations to become more competitive and refinance $1.3 billion of debt that was coming due in the next year. With just $100 million of cash on its balance sheet in June 2023, some kind of financial restructuring was needed to keep the company afloat. Unfortunately, the company's relationship with the Teamsters, the union that represented two-thirds of its 30,000 workers, was deteriorating rapidly. The situation became even worse after Yellow skipped a $50 million payment for worker benefits and pension obligations on July 15, prompting the Teamsters to threaten a strike at the end of the month. Having helped save the company from three "near death" experiences in the past 15 years, the union was in no mood to make further concessions. For Yellow CEO Darren Hawkins, the questions were whether and how he could convince union members to make further concessions, and what changes he needed to make to avoid bankruptcy one more time.
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  • Unity Cars: At Risk of Business Failure During COVID-19

    In June 2020, the owner and director of UnityCars Pvt. Limited (UnityCars), a car rental company in Melbourne, Australia, was reviewing his fleet of vehicles and the company’s operation over the previous few months. The COVID-19 pandemic and related lockdowns had a negative and severe impact on UnityCars’ revenues. The company had expanded rapidly in previous years, becoming highly leveraged, which made it more vulnerable to negative shocks. A sharp reduction in revenues, high expenditures, and the combination of these with the uncertainty of the macro environment had posed a serious threat to the survival of UnityCars. The owner wanted to forecast the company’s operating cash flow and decide whether he should borrow or reorganize the fleet to meet his liquidity needs.
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  • Brøndby IF Football Club: Leveraging Sports Analytics

    Founded in 1964, Brøndby IF (BIF) was a professional Danish football club located in Brøndbyvester, in the capital region of Denmark, and had won eleven Danish championship titles. In 2015, BIF embarked on a journey of incorporating sports data into its organization and building its sports analytics capabilities. By the end of 2022, sports data had become an integral component of the club’s activities and had enabled BIF to establish itself as a leader in sports analytics in Northern European football. However, BIF and its analytics capabilities were contending with the ever-changing landscape of modern sports characterized by rapid digitalization and internationalization.
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  • An Apologetic Pirouette

    Often organizations need to apologize for a situation caused by a poor decision or by the actions of one of their employees. There are also times when individuals need to make a public apology about something they have said or done. This case gives students an opportunity to put themselves in the place of Lara Spencer, co-host of Good Morning America, apologizing for comments she made in 2019 about the United Kingdom's Prince George and his grade school curriculum, which included computer programming, religious studies, poetry, and ballet. Critics quickly called Spencer to task for making light of boys and men who dance.
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  • WeWork: Public versus Private Markets

    In January 2021, Sandeep Mathrani, Chief Executive Officer of the troubled real-estate firm WeWork, was evaluating a merger offer from the BowX Acquisition Corporation, a Special Purpose Acquisition Company (SPAC) founded by Vivek Ranadivé of TIBCO Software. WeWork's financial position remained precarious after a failed initial public offering in September 2019. The BowX transaction offered a different route for WeWork to become a publicly listed company and could potentially ameliorate its financing problems. However, the SPAC transaction posed risks and challenges. Should WeWork accept the offer from BowX? If yes, what safeguards should it negotiate to mitigate the risks?
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  • Light Rail in Denver?: The Private Sector and Infrastructure Development (B)

    This case, a follow-up to "Light Rail in Denver?: The Private Sector and Infrastructure Development (A)" (UVA-GEM-0188) revisits Nwanneoma "Neena" Ngondai as she reflects on the work of the Denver Regional Transportation District and what actually happened after the proposed expansion of Denver's public transit system.
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  • Line Corporation: Business Portfolio Management and Product-Market Expansion

    LINE Corporation was started in 2000 as a local company in Japan focused on developing a mobile communication application. It later expanded its reach to operate a wide range of products and services in various markets including retail, entertainment, financial technology, and artificial intelligence. LINE Corporation was operating in two global markets-Asia and North America-with its top four strategic business units. The LINE mobile messaging application was the cornerstone of the company, launched in Japan shortly after the Great East Japan earthquake in 2011 to allow individuals to connect with loved ones, participate in relief efforts, and express their feelings through emojis and stickers. LINE FRIENDS INC. was a standalone entity created to sell and distribute character-related merchandise featuring the popular animal characters Brown, Cony, and Sally. LINE PLAY Corporation, the company's popular avatar-building game, had over 75 million registered users, but some users saw it as merely a cash-grabbing game. LINE Next Inc. was a venture focused on developing and expanding the global non-fungible token ecosystem. In 2023, the main issue that LINE Corporation was facing was how best to allocate budget and resources to the two markets (Asia and North America) and to its top four strategic business units.
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  • Sharpe's Single Index Model

    A recent Master of Business Administration graduate from a renowned business school in India secured a position with a top rated asset management company. On the first day, his manager asks him to construct a portfolio using William Sharpe's single index model (SIM). To construct his model portfolio, he reviews the Bloomberg terminal for the data set. This exercise provides a step-by-step review of his analysis to construct a portfolio through SIM.
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  • Sharpe's Single Index Model, Student Spreadsheet

    Spreadsheet Supplement for Exercise W34642.
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  • Nutrinest: Extending A New Sustainable Product Line

    NutriNest, founded by Le Danh Hoang, was the first company to introduce farmed bird's nest products in Vietnam. In January 2018, the company launched a sustainable product line under a new brand called the Green Bird. The Green Bird product line was positioned to meet consumers' sustainability and health concerns, and quickly became the company's best-selling products. To continue to grow NutriNest, Hoang was facing a crucial decision. Should he focus on the current portfolio of the Green Bird line or add new products? If he chooses to introduce new products, how should he ensure that these products will attract new segments of customers and increase sales?
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  • Munroe Homes Incorporated: The Creekside Estates Opportunity

    In December 2022, Jack Munroe, president of Munroe Homes Ltd. (Munroe), is trying to determine if his firm should take on a new development called Creekside Estates near Caledon Village, Ontario. Munroe began as a builder of modest homes on a large scale; the Creekside Estates opportunity involved developing high-end custom homes. Jack's decision will have a significant effect on Munroe's future strategy. Munroe can stay within its comfort zone and continue building large numbers of entry-level or mid-level homes or the company can choose to move into the high-end custom home segment. Jack needs to consider what changes will be necessary to position the Creekside Estates opportunity for success.
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