• Brownspeed Health Care: Employee Retention Using Predictive Analytics

    Social and political issues in the US health care system, along with near-record employment levels, had led to a high employee turnover rate throughout the industry in 2019. In October, after Brownspeed Health Care, a consultative service, received numerous requests from its clients for assistance, the chief analytical officer was asked to prepare a report on how the company could help its clients address the problem. The first phase of the plan was to use the Consumer Price Index for urban wage earners and clerical workers as part of a low-risk strategy to enhance employee compensation and deploy wide-scale retention strategies and forecasting services.
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  • Peloton Interactive, Inc: Creating the Immersive Connected-Fitness Category

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  • M-Lab: Enabling Innovation at Mitsubishi Corporation

    M-Lab's founding goals were to infuse an innovation mindset into Mitsubishi Corporation; to catalyze new business opportunities; and to enable a dialogue between Japanese business and Silicon Valley. M-Lab housed representatives from each of Mitsubishi Corporation's verticals who were joined by executives from other prominent Japanese corporations. While M-Lab was still early in its history, its leader, Tsunehiko Yanagihara, was pleased with its progress: the ecosystem was fertile with research on cutting edge technology; resident executives collaborated across industries on a daily basis; several investments and proof of concept projects were underway; staff had launched an innovation learning program; and soon, an on-site retail-tech accelerator would welcome its first participants. As some of the projects born out of M-Lab now evolved to commercial businesses, Yanagihara saw yet a new role for M-Lab - that of startup advisor. How might he harness Silicon Valley insights on scaling technology ventures and feed them back to the young ventures made possible by M-Lab? And how might he help those now responsible for implementing and executing at these new businesses apply these learnings to the hurdles they faced?
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  • TransDigm's Acquisition and Integration of Arkwin Industries

    In May 2013, TransDigm, a company that manufactured a wide range of highly engineered aerospace parts for both military and civilian aircraft, announced it was buying Arkwin Industries for $286 million in cash (3 times Arkwin's sales of $91 million). Having acquired more than 40 companies in the past 20 years, TransDigm was an experienced acquirer with a unique business model focused exclusively on value creation. This case describes TransDigm's acquisition, integration, and talent development processes as well as the changes made at Arkwin over the following three years. It serves as a complement to the TransDigm in 2017 case (HBS #720-422). Whereas the TransDigm case provides an overview of the company, its history, its value creation strategy, and its financial performance, the Arkwin Industries case provides a deep dive into a single transaction as a way to illustrate TransDigm's value creation strategy in practice. That strategy consisted of three parts-value-based pricing, cost reductions, and new product development-and had the goal of doubling a target firm's operating margins and cash flows within five years.
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  • TransDigm's Acquisition and Integration of Arkwin Industries, Spreadsheet Supplement

    Spreadsheet supplement for case 720467.
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  • eBay Inc.: The Portfolio Decision

    In January 2019, eBay Inc. (eBay), a California-based e-commerce company, faced an activist campaign centred on its portfolio of businesses. Elliott Management Corporation, the hedge fund leading the campaign, believed that StubHub and Classifieds, two of eBay’s companies, did not belong in eBay’s portfolio and that their real value was hidden by eBay’s ownership. The hedge fund also argued that the lack of focus in eBay’s portfolio was distracting the company’s senior management from Marketplace, eBay’s core business, which was facing stiff competition from other major online retailers. What should the chief executive officer and board chairman do to address these charges about eBay’s corporate strategy?
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  • eBay Inc.: The Portfolio Decision

    In January 2019, eBay Inc. (eBay), a California-based e-commerce company, faced an activist campaign centred on its portfolio of businesses. Elliott Management Corporation, the hedge fund leading the campaign, believed that StubHub and Classifieds, two of eBay's companies, did not belong in eBay's portfolio and that their real value was hidden by eBay's ownership. The hedge fund also argued that the lack of focus in eBay's portfolio was distracting the company's senior management from Marketplace, eBay's core business, which was facing stiff competition from other major online retailers. What should the chief executive officer and board chairman do to address these charges about eBay's corporate strategy?
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  • A Note on Leases

    This technical note explains how to account for leases under Accounting Standards Codification 842. This new addition to US generally accepted accounting principles became effective for fiscal years beginning after December 15, 2019. The note provides broad treatment for how a lessee will account for a short-term, operating, and financing lease, and how a lessor will account for short-term and sales-type leases with and without manufacturing profit. The intent is to provide a brief overview of lease accounting. As such, it is most appropriate for MBA or finance students who need to understand the broad effects of leases on the balance sheet, income statement, and statement of cash flows.
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  • The Café Meteor Bistro: Manage or Sell?

    Café Meteor Bistro was a newly opened bistro-style restaurant in Haileybury, Ontario. The owners of a nearby lodging business for up to 60 guests had developed Café Meteor Bistro to serve the local market, tourists, and their guests. In January 2019, the owners were each working 80 hours per week, and although their first year of operation had seen sales grow, they were behind their projections and not yet breaking even. Understanding that the situation was not sustainable, they were considering options. Should they sell the restaurant or hire an operations manager? If they planned to sell, they needed to come up with a valuation.
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  • Valuing Peloton

    Peloton Interactive, a well-known venture-capital-backed unicorn in the connected fitness space, recently had gone public with a market capitalization of over $8.0 billion. However, in the weeks following its public debut, Peloton's stock price had fallen by over 25%. Taylor Knox, an enthusiastic Peloton subscriber, believed that connected fitness products were the future of exercise and he had been excited about the prospect of investing in Peloton. However, given the market's reaction to the company's IPO, Knox understood the need to determine the fundamental value of Peloton's shares, as well as to identify and to evaluate the key risks associated with its innovative business model. Reflecting on the situation, Knox wondered if this was an opportunity to invest in his favorite activity at a discount. Or, did market investors understand something he didn't?
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  • Valuing Peloton, Spreadsheet Supplement

    Spreadsheet supplement to case 220060. Peloton Interactive, a well-known unicorn in the connected fitness space, had gone public with a market capitalization of over $8.0 billion. In the weeks following its public debut, Peloton's stock price fell by over 25%. Taylor Knox, a stock analyst and enthusiastic Peloton subscriber, must determine the fundamental value of Peloton's shares, as well as identify and evaluate the key risks associated with its innovative business model.
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  • Sustaining Employee Networks in the Virtual Workplace

    Many organizations began fielding their largest-ever remote workforces during the coronavirus crisis. But that widespread shift to virtual work also poses risks to interpersonal networks within companies. With an understanding of how trust and cooperation might erode, managers can act to bolster good working relationships.
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  • Nestlé (Dis)entangled! Braving the Maggi Noodle Crisis in India (B)

    After a tumultuous five months, Nestle India was exonerated in the Maggi crisis just in time for Diwali. Although the mood was one of vindication, the leadership team with Suresh Narayanan at the helm, knew they faced a major challenge to regain lost glory. Stock price had plummeted along with consumer confidence which went down from over 90 to less than 5 per cent. Part B traces the efforts of Nestle India to not only reinforce the message of product quality but also to engage consumer trust. Through changes in product strategy, organisational structure, and multi-pronged communication, Maggi was able to rekindle the emotional connect with the consumer and surge back. On 30 November 2019 despite loss of market share, consumer faith and trust in 2015, Nestlé India was trading at INR 14,453/55 (NSE/BSE;~US$225) per share after hitting a record low of INR 4981 (~US$76) on 29 February 2016. Part B of the case outlines the measures Nestle India took to bounce back and asks if Nestle India's reputation is out of the woods. Could the past come back to haunt Maggi or was the worst behind them?
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  • The Café Meteor Bistro: Manage or Sell?

    Café Meteor Bistro was a newly opened bistro-style restaurant in Haileybury, Ontario. The owners of a nearby lodging business for up to 60 guests had developed Café Meteor Bistro to serve the local market, tourists, and their guests. In January 2019, the owners were each working 80 hours per week, and although their first year of operation had seen sales grow, they were behind their projections and not yet breaking even. Understanding that the situation was not sustainable, they were considering options. Should they sell the restaurant or hire an operations manager? If they planned to sell, they needed to come up with a valuation.
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  • Wow! Momo: The Making of India’s Quick-Service Restaurant Giant

    Wow! Momo Foods Private Limited (Wow! Momo), a quick-service restaurant (QSR) chain, was a Kolkata-based start-up that sold a variety of momos, a Tibetan food. The restaurant’s specialty was a pan-fried variety of momos prepared to suit the Indian palate. In late 2018, the founders were reviewing the company’s financials and considering how they could improve the company’s growth. Their goal of becoming a widely recognized brand, both nationally and internationally, seemed elusive. How could Wow! Momo make momos a front-line fast food like pizza and burgers? Should they create a niche market, or should they seek to make Wow! Momo a mainstream fast food? And, ultimately, how could they first make Wow! Momo a national brand alongside other leading multinationals in India before expanding the business internationally?
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  • Guidelines for Doing an Impact Assessment

    An impact assessment enables organizations to assess the wider impact of their activities on stakeholders, beyond the financial impacts. By assessing all impacts, managers can make better decisions, leading to a more positive impact; reduce their organizations’ negative impacts; and identify creative ways to capture the social and environmental value their organizations create. Organizations can undertake an impact assessment on themselves or on organizations in which they invest or plan to invest. This note explains the fundamentals of impact assessment, including what an impact assessment is, how to assess impact, and the main frameworks used to assess impact.
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  • Igraj Uci Rasti (Learn Play Grow): Scaling a Start-Up in Bosnia & Herzegovina

    Igraj Uči Rasti (IUR), which meant “play, learn, grow” in English, was the name of a company in Bosnia and Herzegovina (BiH) that produced educational materials to teach basic literacy skills to children aged 3 to 10. The company’s founder and chief executive officer had envisioned IUR products being present in all homes and schools across BiH. However, in May 2019, IUR was at a crossroads, and the founder faced challenges regarding his distribution strategy, operations, product offerings, target markets, and staffing. He was considering several possible options to increase profits and scale his business, but he wanted to analyze potential outcomes and assess how they would affect his personal goals and overall business feasibility. As he considered several possible options to drive additional profits and scale his business, he wanted to use both quantitative and qualitative analyses to determine potential outcomes in relation to his goals and to the business’s long-term viability.
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  • Nuway Software: Making the New Way Sustainable

    Nuway Software (Nuway) specialized in custom mobile software. While it had procured many contracts over its 15 year history, mostly for the less than truckload and courier sectors of the transportation industry, by the beginning of 2020, it had not found a way to be consistently profitable. Therefore, the goal of Peter Neely, the company’s president, was to develop recurring revenue streams. The question was how best to accomplish this goal. Should the company continue with its current business model of building custom software using its Nulogic framework but focus on a diversification strategy? Should it move fully into the creation of an off the shelf software package? Should it utilize a hybrid approach of customizing off the shelf software?
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  • Igraj Uci Rasti (Learn Play Grow): Scaling a Start-Up in Bosnia & Herzegovina

    Igraj Uči Rasti (IUR), which meant "play, learn, grow" in English, was the name of a company in Bosnia and Herzegovina (BiH) that produced educational materials to teach basic literacy skills to children aged 3 to 10. The company's founder and chief executive officer had envisioned IUR products being present in all homes and schools across BiH. However, in May 2019, IUR was at a crossroads, and the founder faced challenges regarding his distribution strategy, operations, product offerings, target markets, and staffing. He was considering several possible options to increase profits and scale his business, but he wanted to analyze potential outcomes and assess how they would affect his personal goals and overall business feasibility. As he considered several possible options to drive additional profits and scale his business, he wanted to use both quantitative and qualitative analyses to determine potential outcomes in relation to his goals and to the business's long-term viability.
    詳細資料
  • Wow! Momo: The Making of India's Quick-Service Restaurant Giant

    Wow! Momo Foods Private Limited (Wow! Momo), a quick-service restaurant (QSR) chain, was a Kolkata-based start-up that sold a variety of momos, a Tibetan food. The restaurant's specialty was a pan-fried variety of momos prepared to suit the Indian palate. In late 2018, the founders were reviewing the company's financials and considering how they could improve the company's growth. Their goal of becoming a widely recognized brand, both nationally and internationally, seemed elusive. How could Wow! Momo make momos a front-line fast food like pizza and burgers? Should they create a niche market, or should they seek to make Wow! Momo a mainstream fast food? And, ultimately, how could they first make Wow! Momo a national brand alongside other leading multinationals in India before expanding the business internationally?
    詳細資料