• Economics of the Ed Tech Revolution

    Rapid changes in technology-including advances in augmented and artificial intelligence, machine learning, and mobile-are paving the way for significant changes not only in the channels through which education is delivered but in how education itself is structured. This article identifies eight ways in which education technology can change how learning is facilitated and who will facilitate that learning. Basic economic principles then provide a framework for thinking about how these changes will be embedded over time as education increasingly becomes a durable good providing increasing returns through network effects.
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  • Strategies for Higher Education in the Digital Age

    This article analyzes online technology strategically from the perspective of traditional (face-to-face) providers of higher education. Analysis of current and projected relative positions explains why face-to-face providers need to take online technology seriously. But both pure strategies entirely face-to-face and entirely online have significant limitations from their perspective, directing attention toward mixed or blended strategies, for which a strategic typology, illustrated with a broad range of examples, is provided. Moving from an entirely face-to-face approach to a blended one is likely to generate some implementation challenges, which are also addressed.
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  • Value Propositions for Disruptive Technologies: Reconfiguration Tactics in the Case of Electric Vehicles

    Disruptive technologies tend to underperform on attributes that are considered as key attributes of incumbent technologies and require new value propositions to increase mainstream customer appeal. Yet, how do firms reconfigure their value proposition as a way to overcome the technological inferiority of disruptive technologies? This article conceptualizes and empirically investigates the process of value proposition reconfiguration. Based on evidence on the commercialization of electric vehicles, it explores the tactics firms use to reconfigure value propositions to increase market acceptance from mainstream customers. The article develops a framework showing three reconfiguration tactics: compensating, enhancing, and coupling tactics.
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  • In Pursuit of Product Modularity: Impediments and Stimulants

    This article develops a framework, including a 2 × 2 matrix, to help guide firms in deciding when to design their products to be integral, modular-in-production, modular-in-use with a focus on selling cartridges, or modular-in-use with a focus on promoting numerous apps. Three key factors are as follows: the level of user heterogeneity, the disparity across components in frequency of updating, and the modularity/integrality penalty.
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  • Managing Co-opetition for Shared Stakeholder Utility in Dynamic Environments

    The U.S. health care industry, like many industries, continues to face the need to adapt to new realities stemming from dynamic changes in the external environment. Some nonprofit hospitals have converted to integrated nonprofit/for-profit structures, fostering intra-firm co-opetition, that is, simultaneous cooperation and competition between units. This article examines this phenomenon and provides recommendations regarding controls and incentives that can help administrators actively manage co-opetition and promote shared utility between units. In industries where talent-intensive human capital competes for common resources and revenues, co-opetition can be a strategic tool to navigate competitive forces.
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  • The Challenge of the Century: Inclusive Growth and Development

    While income inequality between countries has declined significantly over the past 20 years, it has grown markedly within countries. A combination of technological change, global integration, domestic deregulation and immigration has been driving major changes in labour markets in most advanced countries-resulting in pressure on median wages and widespread insecurity. The authors-from the World Economic Forum-describe their 'framework for inclusive growth' and the Inclusive Development Index, which measures countries on three categories of KPIs, including Adjusted Net Savings; Median Household Income; Poverty Rate; and Healthy Life Expectancy.
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  • Diversity's New Frontier: Diversity of Thought

    Until now, diversity initiatives have focused primarily on fairness for legally-protected populations. But the smartest organizations today are embracing and harnessing a more powerful and nuanced type of diversity: Diversity of thought. The authors show that increasing diversity of thought at your organization entails three steps: Hiring differently; managing differently; and advancing differently. They describe how to go about each step to achieve an inclusive culture characterized by diversity of thought.
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  • Leadership Forum: The Role of the LGBTQ+ Ally

    Senior executives from Deloitte, RBC, Manulife and the public sector describe their personal journeys as 'allies' for LGBTQ employees. Doing so entails standing up to those who use insensitive language in the workplace, listening to learn what the employee needs in order to thrive, and spreading the word about the benefits of inclusivity. In the end, they show that you cannot call yourself a great leader today unless you practice and promote inclusiveness.
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  • Updating the Image of the Ideal Worker

    The image of the 'ideal' worker and its attendant expectation of complete devotion to work has long been believed to be a key driver of workplace gender inequality. Scholars have mostly examined how women - and mothers in particular -navigate expectations that they devote themselves to work. Less attention has been paid to men's experiences, echoing the tendency to frame work-family conflict as a 'woman's problem'. Yet, the author shows that a majority of men and women in the workplace experience some conflict regarding the ideal-worker stereotype. Further, many men who are considered to be 'ideal' workers are actually simply passing as such; while many women reveal their true work identity and are punished for it.
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  • 'Whitening' and Self-Presentation in the Labour Market

    Modern organizations continue to play a key role in perpetuating economic inequality in society. Despite the proliferation of equal opportunity and diversity initiatives, discrimination on the basis of race remains particularly pervasive in North American labour markets. The authors show that even companies that publicly espouse an inclusive environment continue to discriminate against candidates who appear to be from non-white backgrounds. Worse yet, many non-white job candidates are proactively 'whitening' their resumes in order to hide their racial identity.
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  • The Myth of a Classless Society

    Social class- defined as one's relative socio-economic rank in society - is one of the key factors shaping educational and economic trajectories in a powerful way. Whether defined by parental income or education, research shows that social class of origin affects a child's future educational, occupational and economic attainment, as well as their mental and physical well-being. But until now, research has neglected a vital dimension of economic stratification: employment. The author describes his study, in which seemingly 'high class' male applicants for a job received four times as many call-backs as other categories of applicants-despite having identical resumes.
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  • Lessons from Movement Makers: What Social Upheaval Teaches Us About Engagement

    In the business world, it's not common practice to look for strategy pointers from Black Lives Matter or the Idle No More movement; but it really should be. The author-who has worked with Microsoft, The Rockefeller Foundation and the Rainforest Alliance-argues that today's most successful companies have strong networks of highly-engaged people on their side, a strategy that social movements have been perfecting for decades. He describes three principles that enable social movements to foster such a high degree of engagement: shared purpose, clear roles and the right rewards.
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  • The Edificio Espana: A Global Investor Meets Local Politics

    The Dalian Wanda Group Co. Ltd. (Wanda) was a fast-growing real estate imperium in China, built by Jianlin Wang, the wealthiest man in China. In 2010, Wang transformed Wanda into an entertainment conglomerate and initiated an ambitious international growth strategy. His ambitions knew few limits; however, one of his acquisitions-the Edificio España in Spain, an iconic historical building in the centre of Madrid-ran into difficulties due to conflicts with the local authorities. Wang's refurbishment plans for Edificio España envisaged a comprehensive renovation and upgrade of the building's commercial spaces, which required approvals from the Local Historical Heritage Commission. Initially, politicians expressed their support for Wang's plan, but the application progressed slowly through the formal process and became entangled in local politics. A local election mid-process resulted in a new party gaining control of the city council-a governing party that was not supportive of Wang's plans. Should Wang cut his losses and sell the building, or persist and reboot his project management?
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  • Maruti Suzuki: Good Company or Good Stock Dilemma (B)

    Supplement to case W17471.
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  • Maruti Suzuki: Good Company or Good Stock Dilemma (A)

    On January 28, 2014, the management of Maruti Suzuki India Limited (MSIL) surprised the market by announcing that its plant in Gujarat would be operated as a subsidiary of Suzuki Motor Company of Japan, MSIL's parent company, rather than by MSIL. The stock price fell by 8 per cent that day. The days following this announcement were marked by justifications by MSIL management about the benefits of the new structure and allegations by some analysts and fund managers that it was against the interests of minority shareholders. MSIL management took more than 20 months to send a letter to shareholders asking for their approval of the decision taken by the board. At that point, the shareholders needed to decide whether to support or oppose the decision.
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  • Buy or Rent: Living in Singapore

    Mr. and Mrs. Wong and their three children had rented a condominium unit in Singapore for the past six years. During that time, they had been watching the property market with the objective of buying a home of their own. A larger unit in the same building finally became available for sale in June 2016. Coincidentally, their rental lease would expire soon after that date. If they decided to buy the larger unit, they would hold it for the next 10 years. Their net gain or loss of the buy versus rent decision would depend on the selling price of the unit at the end of 10 years and the rental payments.
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  • Nava Bharat: Energy Solutions for India

    On June 30, 2009, Nava Bharat Energy India Limited (NBEIL) proposed the setup of two coal-fired power projects: one in Paloncha, Khammam District, and another in Dharmavaram, East Godavari District, Andhra Pradesh. The sites of these projects were located adjacent to the existing power plants of Nava Bharat Ventures Limited, parent company of NBEIL, a renowned industrial group based in South India. NBEIL approached the president of a bank to arrange a term loan of ₹9.70 billion through project financing under a syndication strategy. The banker would have to evaluate whether project financing would be a suitable lending instrument for these projects, and if so, what would be the potential implications to both the lenders and project owners? Would it be wise to proceed to syndicate the term loan for the coal-fired power plants?
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  • Buy or Rent: Living in Singapore

    Mr. and Mrs. Wong and their three children had rented a condominium unit in Singapore for the past six years. During that time, they had been watching the property market with the objective of buying a home of their own. A larger unit in the same building finally became available for sale in June 2016. Coincidentally, their rental lease would expire soon after that date. If they decided to buy the larger unit, they would hold it for the next 10 years. Their net gain or loss of the buy versus rent decision would depend on the selling price of the unit at the end of 10 years and the rental payments.
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  • Maruti Suzuki: Good Company or Good Stock (A)

    On January 28, 2014, the management of Maruti Suzuki India Limited (MSIL) surprised the market by announcing that its plant in Gujarat would be operated as a subsidiary of Suzuki Motor Company of Japan, MSIL’s parent company, rather than by MSIL. The stock price fell by 8 per cent that day. The days following this announcement were marked by justifications by MSIL management about the benefits of the new structure and allegations by some analysts and fund managers that it was against the interests of minority shareholders. MSIL management took more than 20 months to send a letter to shareholders asking for their approval of the decision taken by the board. At that point, the shareholders needed to decide whether to support or oppose the decision.
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  • Maruti Suzuki: Good Company or Good Stock (B)

    Supplement for product 9B17N014.
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