政大個案中心
  • 登入
  • 政大發行
  • 哈佛發行
  • 毅偉發行
  • 最新消息
  • 個案徵稿
  • 常見問題
學門類別
政大
  • 行銷管理
  • 財務金融保險
  • 策略與國際企業管理
  • 人力資源管理/組織行為
  • 資訊管理
  • 生產與作業管理/供應鏈管理
  • 會計與公司治理
  • 科技管理
  • 企業倫理與社會責任
  • 非營利組織與社會企業管理
  • 組織與經營管理
  • 創業與領導力
  • 其他
哈佛
  • General Management
  • Marketing
  • Entrepreneurship
  • International Business
  • Accounting
  • Finance
  • Operations Management
  • Strategy
  • Human Resource Management
  • Social Enterprise
  • Business Ethics
  • Organizational Behavior
  • Information Technology
  • Negotiation
  • Business & Government Relations
  • Service Management
  • Sales
  • Economics
  • Teaching & the Case Method
毅偉
  • General Management
  • Marketing
  • Entrepreneurship
  • International Business
  • Accounting
  • Finance
  • Operations Management
  • Management Science
  • Information Systems
  • Organizational Behaviour/Leadership
  • Strategy
  • Communications
  • Human Resource Management
  • Sustainability
  • Economics & Public Policy
最新個案
  • Leadership Imperatives in an AI World
  • Vodafone Idea Merger - Unpacking IS Integration Strategies
  • Predicting the Future Impacts of AI: McLuhan’s Tetrad Framework
  • Snapchat’s Dilemma: Growth or Financial Sustainability
  • V21 Landmarks Pvt. Ltd: Scaling Newer Heights in Real Estate Entrepreneurship
  • Did I Just Cross the Line and Harass a Colleague?
  • Winsol: An Opportunity For Solar Expansion
  • Porsche Drive (B): Vehicle Subscription Strategy
  • Porsche Drive (A) and (B): Student Spreadsheet
  • TNT Assignment: Financial Ratio Code Cracker
  • When Consultants and Clients Clash (HBR Case Study and Commentary)

    • Idalene F. Kesner
    • Sally Fowler
    • John Rau
    • Charles. J. Fombrun
    • Robert H. Schaffer
    • David H. Maister
    • 商品編號:97605
    • 商品分類:Case
    • 長度:14頁
    • 出版日期:1997-11-01
    • 學門:
      • General Management
    This fictitious case study by Idalene F. Kesner, the Frank P. Popoff Professor at Indiana University, and Sally Fowler, assistant professor at Victoria University, explores the issues that arise when the wires get crossed between a team of consultants and their key client. The client is the CEO of a newly-merged company; the consultants have been hired to help knit together the two former companies' policies and cultures. Unfortunately, the client's impression of the current status of the new company and the consultants' assessment of the situation facing them are vastly different. In 97605 and 97605Z, John Rau, Charles Fombrum, Robert H. Schaffer, and David H. Maister advise the consultants and the client about their options, offer their perspectives on what makes a good client/consultant relationship, and discuss the difficulties that face newly merged companies.
    詳細資料
  • When Consultants and Clients Clash (Commentary for HBR Case Study)

    • Idalene F. Kesner
    • Sally Fowler
    • John Rau
    • Charles. J. Fombrun
    • Robert H. Schaffer
    • David H. Maister
    • 商品編號:97605Z
    • 商品分類:Case
    • 長度:8頁
    • 出版日期:1997-11-01
    • 學門:
      • General Management
    This fictitious case study by Idalene F. Kesner, the Frank P. Popoff Professor at Indiana University, and Sally Fowler, assistant professor at Victoria University, explores the issues that arise when the wires get crossed between a team of consultants and their key client. The client is the CEO of a newly-merged company; the consultants have been hired to help knit together the two former companies' policies and cultures. Unfortunately, the client's impression of the current status of the new company and the consultants' assessment of the situation facing them are vastly different. In 97605 and 97605Z, John Rau, Charles Fombrum, Robert H. Schaffer, and David H. Maister advise the consultants and the client about their options, offer their perspectives on what makes a good client/consultant relationship, and discuss the difficulties that face newly merged companies.
    詳細資料
  • Psychology of Waiting Lines

    • David H. Maister
    • 商品編號:684064
    • 商品分類:Note
    • 長度:8頁
    • 出版日期:1984-04-02
    • 再版日期:1984-05-16
    • 學門:
      • Service Management
    Discusses the experience of waiting and the factors that affect customers' tolerance for waits. Eight (testable) propositions concerning the psychology of queues are presented, together with specific managerial advice.
    詳細資料
  • Bennett, Strang & Farris

    • David H. Maister
    • 商品編號:684027
    • 商品分類:Case
    • 長度:11頁
    • 出版日期:1983-09-27
    • 學門:
      • Service Management
    A law firm must decide how to split partnership profits among the partners. Issues of seniority versus performance, performance evaluation, and lack of consensus of values dominate the discussions.
    詳細資料
  • Note on Production Inventories

    • David H. Maister
    • 商品編號:683065
    • 商品分類:Note
    • 長度:5頁
    • 出版日期:1983-03-14
    • 再版日期:1983-12-12
    • 學門:
      • Operations Management
    Introduction to basic notions of EDQ, reorder points, periodic review systems, and ABC Analysis.
    詳細資料
  • How to Avoid Getting Lost in the Numbers

    • David H. Maister
    • 商品編號:682010
    • 商品分類:Note
    • 長度:5頁
    • 出版日期:1981-08-01
    • 再版日期:1985-09-30
    • 學門:
      • Operations Management
    Provides some hints and tips to students who encounter difficulty in performing quantitative analyses of case studies. Describes how to approach the numbers and suggests devices they can use to overcome their problems.
    詳細資料
  • Francis, Berther and Alfreed

    • David H. Maister
    • John P. Foote
    • Shauna Doyle
    • 商品編號:681060
    • 商品分類:Case
    • 長度:18頁
    • 出版日期:1980-12-01
    • 再版日期:1987-09-22
    • 學門:
      • Service Management
    At a large advertising agency, a campaign for a major account develops problems at the last minute, and the campaign must be redone. The management supervisor must determine what went wrong, who was to blame, and what to do about it.
    詳細資料
  • University Health Services: Walk-In Clinic

    • David H. Maister
    • Shauna Doyle
    • Rocco Pigneri
    • 商品編號:681061
    • 商品分類:Case
    • 長度:13頁
    • 出版日期:1980-12-01
    • 再版日期:2006-06-16
    • 學門:
      • Service Management
    The walk-in clinic for general outpatient care at a major university experiences complaints about excessive waiting times. The system is changed to provide for initial screening of arriving patients in order to route them to appropriate health care providers. The administrator of the clinic must appraise the new system and decide what further changes to make.
    詳細資料
  • University Health Services: Walk-In Clinic, Spreadsheet Supplement

    • David H. Maister
    • Shauna Doyle
    • Rocco Pigneri
    • 商品編號:XLS286
    • 商品分類:Spreadsheet
    • 出版日期:1980-12-01
    • 學門:
      • Service Management
    Spreadsheet supplement for case 681-061.
    詳細資料
  • Note on the Management of Queues

    • David H. Maister
    • 商品編號:680053
    • 商品分類:Note
    • 長度:14頁
    • 出版日期:1979-10-01
    • 再版日期:1995-03-17
    • 學門:
      • Service Management
    Contains four sections: 1) measuring the performance of queuing systems; 2) types of queuing systems; 3) the behavior of simple systems (elementary queuing theory); and 4) the management of queues (including a discussion of their psychology).
    詳細資料
© 2025 國立政治大學商學院版權所有