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Building the Foundation of Managerial Leadership Communication
Communication Strategies for Today's Managerial Leader is five-chapter book written by Deborah B. Roebuck, Professor of Management at Kennesaw State University, and published in January 2012 by Business Expert Press. Written for both professionals and students of management, the book analyzes basic issues in business communication and presents concrete suggestions for best practice for a variety of communication needs. A major goal is to guide readers in enhancing and strategically applying both written and oral communication skills. In Chapter 1, the author defines the different roles that communication plays in leadership and introduces the principles of managerial leadership communication. Topics include: interpersonal, written, and oral communication skills, the basics of the communication process, the influences of novel technologies, miscommunication and its mitigation, and communication ethics. The chapter includes a four-page case study on using social media to stir a widespread audience. -
Gaining Insight into the Role of Interpersonal Communication Skills for Today's Managerial Leaders
Communication Strategies for Today's Managerial Leader is five-chapter book written by Deborah B. Roebuck, Professor of Management at Kennesaw State University, and published in January 2012 by Business Expert Press. Written for both professionals and students of management, the book analyzes basic issues in business communication and presents concrete suggestions for best practice for a variety of communication needs. A major goal is to guide readers in enhancing and strategically applying both written and oral communication skills. In the second chapter the author examines the importance of interpersonal communication skills for today's managerial leaders. The influence of feedback and a methodology for constructive feedback are presented. The basics of nonverbal communication and strategies for effective nonverbal communication are explored. The author examines emotional intelligence (EQ) -- a set of skills learned throughout life that enables us to sense, understand, and use the power of emotions - and explains strategies to raise EQ skills. Next, she discusses conflict and conflict-resolution strategies and last, techniques for assuming the roles of mentor, coach, and counselor. The chapter includes a one-page case study: Can a CEO's Terrible People Skills Affect Company Success? -
Understanding How to Communicate in Day-to-Day Situations
Communication Strategies for Today's Managerial Leader is five-chapter book written by Deborah B. Roebuck, Professor of Management at Kennesaw State University, and published in January 2012 by Business Expert Press. Written for both professionals and students of management, the book analyzes basic issues in business communication and presents concrete suggestions for best practice for a variety of communication needs. A major goal is to guide readers in enhancing and strategically applying both written and oral communication skills. In Chapter 3 the author examines how daily communication affects organizational relationships. Topics include: building trust, conducting interviews and one-on-one meetings, leading teams, and the duties involved in facilitating meetings. Two mini-cases are included at the chapter's end. -
Developing Written Communication Skills
Communication Strategies for Today's Managerial Leader is five-chapter book written by Deborah B. Roebuck, Professor of Management at Kennesaw State University, and published in January 2012 by Business Expert Press. Written for both professionals and students of management, the book analyzes basic issues in business communication and presents concrete suggestions for best practice for a variety of communication needs. A major goal is to guide readers in enhancing and strategically applying both written and oral communication skills. In Chapter 4 the author stresses the importance of written communication in managerial leadership. A process for effective written communication is outlined. The multiple mediums of written communication, including recent technological influences, are explored. The chapter includes a 28-page case for thinking and discussion titled: The New Rules in a Digital Age. -
Sharpening Your Oral Communication Skills
Communication Strategies for Today's Managerial Leader is five-chapter book written by Deborah B. Roebuck, Professor of Management at Kennesaw State University, and published in January 2012 by Business Expert Press. Written for both professionals and students of management, the book analyzes basic issues in business communication and presents concrete suggestions for best practice for a variety of communication needs. A major goal is to guide readers in enhancing and strategically applying both written and oral communication skills. In the fifth and final chapter the author presents a series of methodologies and techniques developed to hone oral communication skills. A three-step framework of preparing, practicing, and presenting is used to improve speech organization and effectiveness. Strategies for team presentations and the influences of technology are also discussed. A thirteen-page case study is included: The Presentation Secrets of Steve Jobs.