• The Evolution of the Hotel Industry (B): Blue Ocean Perspective W Hotels - The W Way Leading the Boutique Hotel Industry

    This case focuses on the evolution of the hotel industry (red ocean and blue ocean perspectives) and the strategic and innovative creation of a leading boutique hotel brand - W Hotels. Emerging at a time when the industry was relatively stagnant, W Hotels stood out from conventional luxury competitors thanks to novel positioning and value innovation. Case (A) describes the origins and growth of the hotel industry, the standards used (star ratings) to assess properties at the luxury end of the market and other segments, and the competitive landscape in the late 1990s. Case (B) zooms in on W Hotels and its value innovation. Instructors can use the cases as the basis of group exercises, and to discuss other examples of value innovation in the hospitality industry, such as the citizenM and hotelFI brands.
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  • The Evolution of the Hotel Industry (A): Red Ocean Perspective

    This case focuses on the evolution of the hotel industry (red ocean and blue ocean perspectives) and the strategic and innovative creation of a leading boutique hotel brand - W Hotels. Emerging at a time when the industry was relatively stagnant, W Hotels stood out from conventional luxury competitors thanks to novel positioning and value innovation. Case (A) describes the origins and growth of the hotel industry, the standards used (star ratings) to assess properties at the luxury end of the market and other segments, and the competitive landscape in the late 1990s. Case (B) zooms in on W Hotels and its value innovation. Instructors can use the cases as the basis of group exercises, and to discuss other examples of value innovation in the hospitality industry, such as the citizenM and hotelFI brands.
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  • OpenAI: Competitive Strategy And Governance

    In November 2023, OpenAI, a prominent artificial intelligence (AI) research lab, announced the unexpected removal of its co-founder and CEO, Sam Altman, which sent shockwaves through the AI industry. The case first delves into OpenAI's journey from its inception as a non-profit organization aimed at developing artificial general intelligence (AGI) for the betterment of humanity, to its transformation into a capped-profit entity, along with the value chain and competitive dynamics of the generative AI industry. In the second section, the case documents in detail Sam Altman's sudden dismissal. In the last section, the case concludes with a look into the broader implications for the generative AI industry, including the race for AGI, the ongoing challenges of AI development, and new developments. The case is suitable for MBA, EMBA, and undergraduate students who are interested in competitive strategy, industry value chain, technology and innovation, entrepreneurship, corporate governance, stakeholder governance, and the AI industry. The case can be used in a core strategy course at different levels as it covers various topics.
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  • NirogStreet: A tech-enabled Ayurveda Healthcare Platform

    Lack of trust and transparency had long plagued the Indian Ayurveda industry. NirogStreet, a New Delhi-based start-up, seeks to mitigate this problem through its tech-enabled platform that offers digital solutions to Ayurveda practitioners and patients. The case study describes its history, macro environment, business model, growth trajectory, other industry players, and the potential opportunities and challenges ahead. It helps students understand how the macro environment affects a business, how a platform business gains competitive advantage from its internal resources and capabilities, and how to achieve rapid growth through value innovation and lean start-up process.
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  • JIFEI (XAG) Technology: Automation and Digitalization in Agriculture

    China's agricultural sector is undergoing rapid transformation, but with growth come serious problems such as labor shortages, soil compacted by machinery, and chemicals (pesticides) that pollute the earth. In parallel, therefore, a major technological transformation is underway. The case follows JIFEI (XAG) Technology as it pivots from making consumer drones to agriculture drones, eventually becoming an agriculture tech company. It describes the automation and digitalization of the agriculture sector in China using JIFEI as an illustration of value innovation, penetration of the agricultural market, and a shift in core competences.
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  • SHEIN vs. Zara: Digital transformation in the fast-fashion industry

    In May 2021, SHEIN overtook Amazon as the most downloaded shopping app on the US iOS and Android app stores. During the pandemic in 2020, SHEIN achieved substantial sales growth and is now catching up with the fast-fashion giant Zara. This case first briefly discusses the apparel and fast-fashion industry and the creation of the fast-fashion model by Zara. Then it covers SHEIN's historical development and its "fast-fashion 2.0" business model-using big data and algorithms to identify customers and their preferences. The case also discusses various perspectives of SHEIN's business operations: products and pricing, marketing and branding, and supply chain management. The case further discusses several challenges that SHEIN faces: product quality, transparency of company disclosure, environmental impact, and geopolitical risk. In the last section, the case presents several options that SHEIN may be able to pursue in the future. The case is suitable for MBA, EMBA, and undergraduate students who are interested in competitive strategy, technology or digital strategy, innovation, blue ocean strategy, China strategy, global strategy (cross-border e-commerce), and the fashion industry. The case can be used in core strategy courses at different levels, as it covers various topics.
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  • TikTok and Kuaishou: A Tale of Two Short-Video Sharing Apps from China to the Globe

    Short videos are the new trend in entertainment and social networking. TikTok/Douyin is the undisputed leader of short video-sharing apps. Less than four years after it launched in China, TikTok shot to global prominence thanks to an addictive user experience. In 2020-21, despite a challenging geopolitical context, it maintained strong growth momentum to become the world's most-downloaded, best-rated, highest-earning app. Kuaishou, TikTok's strongest domestic competitor, dominated the Chinese market until 2018. Like TikTok, it began to expand overseas in mid-2017, but stumbled. With backing from Tencent (one of China's pioneering internet giants), Kuaishou gained fresh momentum in China and global markets and took steps to going public in February 2021. As the two companies go head-to-head in China and globally, their products and strategies are converging. The case compares their respective strategic positions, operations and development. It reveals the success story behind TikTok's exponential growth and expansion, the emergence of the short-video industry, the parent company ByteDance, and its current and future challenges.
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  • Transsion Mobile: Deep Blue Ocean in Africa

    The global mobile phone market is becoming saturated, especially in developed economies where phone makers are competing for market share in an increasingly 'red ocean'. In contrast, the African market for mobile phones has huge growth potential given a fast-expanding population and high proportion of young people, yet relatively low rate of mobile phone penetration. Transsion, a Shenzhen-based mobile phone manufacturer (that few Chinese have heard of), spotted a blue ocean opportunity and within a few years had become the "mobile phone king of Africa". The case describes its growth trajectory, competitors, challenges and future opportunities.
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  • Ant Financial and Tencent: A Tale of Two FinTech Unicorns in China

    With a focus on China's biggest internet companies, Alibaba and Tencent, the case study describes their respective histories, fintech subsidiaries and platform-based ecosystems. It illustrates the strategy issues that arise from an institutional void and market uncertainty: how to determine the business model, generate unprecedented value for customers, and ultimately compete with foreign as well as local rivals. It aims to help students understand the opportunities and challenges for firms in emerging markets, the evolutionary nature of strategy-making, the digital transformation, how new business models give rise to new regulatory challenges, and how firms respond to changes in the institutional environment. The case has four parts. The first two describe the growth of Alibaba and its fintech subsidiary Ant Financial, and of Tencent with its superapp WeChat and fintech subsidiary WeChat Pay - noting how each built its own ecosystem and their mutual attempts to squeeze the other's core business. Part 3 describes the pre-existing banking and finance industry in China. Part 4 explores their CSR (Corporate Social Responsibility) initiatives in the face of increasing regulatory and institutional pressures.
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  • Racing into the 5G Era: Generational Technological Change and Firm Strategy in Mobile Telecommunications

    This case explains the technological changes in mobile communications, with a special focus on the fifth generation (5G). It describes the evolution from the first generation (1G) to the 5G; core technologies, distinct capabilities, key products, and major players in the 5G era. It can be used to illustrate how each generation of technological change offers opportunities for different types of firms and how they respond. It can also be used to discuss the technological, market, and institutional uncertainties associated with emerging technologies, as well as how firms and entrepreneurs can mitigate such uncertainties and exploit emerging opportunities. The case can also be used to debate first-mover vs. late-mover advantages in the 5G era.
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  • Driving the Future: How Autonomous Vehicles Will Change Industries and Strategy

    Self-driving cars are moving from science fiction to showroom fact, or at least to a car summoning platform. Waymo, the self-driving car division of Google, has ordered 82,000 self-driving cars for delivery through 2020. Cruise Automation, from General Motors, is perfecting their own fleet. Countless companies are driving full-throttle into the future. This case explores whether self-driving cars (autonomous vehicles or AVs) are a red ocean or blue ocean opportunity, and explains the difference between technological innovation and value innovation. It will prompt students to think about disruptive innovation and nondisruptive market creation, and why inventors of major technological innovations throughout history have often failed to meaningfully monetize their inventions.
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  • China's "Furious Five" Smartphones: Huawei, Xiaomi, Oppo/Vivo and Lenovo - Strategies and Origins

    The case focuses on China's 'furious five' smartphone makers - Huawei, Xiaomi, Lenovo, and OPPO/Vivo, charting the history of the industry and the changing dynamics of the global market. It explains the emerging market context in which these companies operate, its distinctive features, opportunities and challenges, and the various ways they have triumphed over established global brands. The case provides a detailed introduction to the respective Chinese smartphone makers and their products. It discusses their current strategies and how they were influenced at the formative stage by the background and experience of the respective founders. It examines their development trajectories to shed light on their global strategies in the future. Given its dynamic growth and intense competition, China's smartphone market offers an ideal setting to analyse the competitive heterogeneity of firms in an emerging market context.
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  • A Dark Horse in the Global Smartphone Market: Huawei's Smartphone Strategy

    The case sets China's Huawei Technologies in the context of the evolving global smartphone industry, notably its positioning and the links between its competitive strategy and its corporate (global) strategy. It describes the origin, growth and structure of the smartphone industry, evolving industry trends and dynamics, and profiles the major players including Apple and Samsung (originally hardware manufacturers), Google and Microsoft (originally software developers), and new entrants such as HTC and Xiaomi. It focuses on the factors behind Huawei's stunning success-from a traditional telecom equipment provider to the third largest smartphone maker in the world (after Samsung and Apple), while pointing to the challenges that lie ahead. The unique characteristics of smartphones- multi-functionality, high degree of technology integration, and fast-moving ecosystems-make them an ideal choice for analysis of industry change. The tale of Huawei-a Chinese telecom giant-entering and succeeding in the highly competitive global smartphone industry allows for discussion of the competitive strategy and organizational transformation of an emerging economy multinational enterprise.
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  • Uber vs. Didi: The Race for China's Ride-hailing Market

    As a result of fast-developing mobile technology, companies must deal with increasing business complexity in a high-velocity environment. The Uber vs. Didi case illustrates a wide range of strategic issues that a company may face when creating a new business model, generating unprecedented value for customers, challenging traditional business and regulatory frameworks, and expanding into an emerging market to compete with local rivals. The case is about Uber's competition with Didi, its local rival in China. The first part describes the traditional taxi industry, using the illustration of the US taxi medallion system. It explains Uber's platform-based business model, value innovation, challenge to government regulation, and surge pricing model, as well as associated ethical issues. The second part describes the emergence of Didi in China and how it challenged Uber when it entered China's ride-hailing market. Unlike its rapid expansion in the US and other countries, Uber had a bumpy ride in China. In June 2015, Didi was reported to have 80.2% of the market, outperforming Uber's meagre 11.5%. With China's internet giants joining the battle as strategic investors-Baidu (backing Uber), Alibaba and Tencent (both backing Didi), and from Silicon Valley-Apple (backing Didi), the race between Uber and Didi has far-reaching implications.
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  • Sunac's Acquisition of Greentown in the Chinese Real Estate Market (B)

    Supplement to case IN1274. The case illustrates a wide range of strategic and implementation issues that companies face in mergers and acquisitions (M&A), particularly in an emerging market such as China. The three-part case is about Sunac, a real estate company listed on Hong Kong Stock Exchange (HKSE), and its various attempts to expand by acquiring other real estate businesses in China. Case (A) describes the overall industry environment, value chain, and analyses of Sunac (the acquirer) and Greentown (the target). It explains the macroeconomic background and the details of proposed transaction in May 2014. Case (B) reveals what happened after Sunac had paid HKD6.3 billion for Greentown. Case (C) describes two further acquisition attempts by Sunac in 2015 - of Kaisa and Yurun.
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  • Sunac's Acquisition of Greentown in the Chinese Real Estate Market (C)

    Supplement to case IN1274. The case illustrates a wide range of strategic and implementation issues that companies face in mergers and acquisitions (M&A), particularly in an emerging market such as China. The three-part case is about Sunac, a real estate company listed on Hong Kong Stock Exchange (HKSE), and its various attempts to expand by acquiring other real estate businesses in China. Case (A) describes the overall industry environment, value chain, and analyses of Sunac (the acquirer) and Greentown (the target). It explains the macroeconomic background and the details of proposed transaction in May 2014. Case (B) reveals what happened after Sunac had paid HKD6.3 billion for Greentown. Case (C) describes two further acquisition attempts by Sunac in 2015 - of Kaisa and Yurun.
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  • Sunac's Acquisition of Greentown in the Chinese Real Estate Market (A)

    The case illustrates a wide range of strategic and implementation issues that companies face in mergers and acquisitions (M&A), particularly in an emerging market such as China. The three-part case is about Sunac, a real estate company listed on Hong Kong Stock Exchange (HKSE), and its various attempts to expand by acquiring other real estate businesses in China. Case (A) describes the overall industry environment, value chain, and analyses of Sunac (the acquirer) and Greentown (the target). It explains the macroeconomic background and the details of proposed transaction in May 2014. Case (B) reveals what happened after Sunac had paid HKD6.3 billion for Greentown. Case (C) describes two further acquisition attempts by Sunac in 2015 - of Kaisa and Yurun.
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