• Virtual Collaboration Won't Be the Death of Creativity

    You might assume that shifting from in-person to remote brainstorming and ideation sessions is taking a large toll on teams creativity, given the loss of face-to-face, spontaneous connections and interactions. But collaborating virtually actually has the potential to improve group creativity and ideation. Here's how you can maximize the upside.
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  • The Social Psychology of Design Thinking

    This article examines the cardinal tenets of design thinking using the research, theory, and insights of social psychology. People's intuitions are often incorrect and, moreover, it is often difficult for people to revise their thinking. There are four principles common to many design thinking approaches: observe and notice; frame and reframe; imagine and design; and make and experiment. For each of these design thinking prescriptions, this article analyzes the social-psychological phenomena involved and illustrates practical applications from a real design thinking project at IDEO. Design thinkers and their companies can use these insights from social psychology to inform and inspire the design thinking process.
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  • Envy at Work

    As you enter your recently promoted colleague's office, you notice a photo of his beautiful family in their new vacation home. He casually adjusts his custom suit and mentions his upcoming speech in Davos. On one hand, you want to feel happy for him and celebrate his successes. On the other, you hope he falls into a crevasse in the Alps. Envy-the distress we feel when others get what we want-is universal. It affects people at all levels, and it can damage your organization's performance by disrupting teams and undermining knowledge sharing. Research demonstrates that people would much rather learn about ideas that come from other companies than from their internal rivals-and that leads to inefficiencies and missed opportunities. But envy harms the person who feels it most of all. When you're obsessed with someone else's success, your self-respect suffers, and you may neglect or even sabotage your own performance and even your career. Though it isn't easy to manage this emotion, it is possible to prevent yourself from being consumed by it and even harness it to your advantage. A few tested techniques can help you recognize destructive thoughts and behaviors and refocus them into more generous, productive ones. With the right managerial approach, you can also tamp down envy on your team.
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  • Why Negotiation is the Most Popular Business School Course

    Just as negotiating has become an ongoing process, so too has learning new negotiating techniques. Improving your negotiation skills, write the co-authors of this article, is a long journey that involves constant reflection, awareness, and openness to feedback. In the article, a valuable and extremely useful primer for negotiators, they describe and outline the preparation, value-claiming and value-creating strategies that are the foundation of any successful negotiation.
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