• Lilium: Preparing for Takeoff

    Lilium is a German company focused on developing electric vertical takeoff and landing vehicles (eVTOLs) that can be used to offer air taxi services. The company went public in September 2021 through a special purpose acquisition company (SPAC) deal, raising more than $800 million. While Daniel Wiegand (the co-founder and CEO) is confident about the design of the company's latest seven-seater aircraft, he is still struggling with the business model. Lilium has three main options. First, it can offer air mobility services to passengers, i.e., become a full-service B2C company. Second, it can become an original equipment manufacturer (OEM), selling its jets to other companies that offer mobility services (B2B option). Third, Lilium can choose a hybrid option, offering air mobility to end-users in certain markets while selling its jets to other air mobility service providers.
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  • Danish Crown: Feeding the Future

    Danish Crown, one of the world's largest exporters of pork meat and one of Europe's top five producers of beef, faced increasing headwinds in 2021, making CEO Jais Valeur feel like the core of the meat business was under attack. As a cooperative and prominent player in Denmark's high-standard agriculture sector, the company had particular responsibilities and constraints including a high labor and production cost and strict regulatory environment. More recently growing concerns over climate change had led to increasing criticism of the environmental impacts of livestock production. Consumers in Denmark and worldwide were turning away from meat, for its climate impact but also for concerns about animal welfare and their own health. The case discusses these industry trends and describes Danish Crown's efforts to respond by transitioning to a more sustainable company, with several initiatives and investments underway to meet its ambitious carbon reduction targets. Valeur was convinced that sustainability leadership was the only way to keep its customers, add value to commodity parts of the business, and earn the "license" to keep operating in the future. However, the more the company publicized its efforts, the more it got under attack from environmental activists for alleged "greenwashing." Just like many of its peers, Danish Crown's management team needed to devise a strategy that would allow for its survival despite the growing adverse trends.
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  • Astralis Group: Determining a Brand Strategy

    After launching a Danish esports company in July 2019, and going public in December 2019 with multiple brands associated with different games, the Astralis leadership team was contemplating a shift to a single, corporate brand. While the original arguments for multiple, team-based brands were that esports fans differed by game and the holding company structure made it easier to acquire and divest teams, Jakob Lund Christensen, the firm's chief commercial officer (CCO), now believed that a single, corporate brand strategy made more sense as the popularity of esports continued to grow-the COVID-19 pandemic in 2020 was causing interest and participation in esports to grow rapidly. Rather than a holding company, Christensen saw the possibility of creating a leading esports company under the Astralis brand. In addition to being easier to manage corporate resources, he argued it would be easier and more lucrative to monetize a single brand. He was scheduled to meet with the firm's other leaders-CEO Anders Hørsholt and Chairman Nikolaj Nyholm, in just over a week to discuss whether they should indeed change the firm's branding strategy.
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  • Just Arrived: Integrating Refugees in Sweden

    Just Arrived is an online platform that matches newly-arrived immigrants in Sweden with employment opportunities. As one of several for-profit and non-profit start-ups in Europe that is looking to address the refugee crisis, the case enables a comparative analysis of a few of the core choices that a social enterprise has to make when developing a solution to a problem of this scale and scope. Used as an introductory case for a course on social enterprise and systems change, it touches on the background and experience of the founders, and their product development process. It shifts to explore which business model (for-profit or non-profit) and organizational structure might be most effective in addressing the problem, and how to evaluate the effectiveness of their efforts. And finally, it looks at how these organizations are working to change the system in the long-term, with a combination of direct service to refugees and employers, as well as the indirect influence of the media and through national or European policy changes.
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  • Unilever's Response to the Future of Work

    In February 2020, Nick Dalton, executive vice president HR business transformation at Unilever, reflected on the changing nature of work marked by rapid advances in artificial intelligence, machine learning, and automation. Launched in 2016, Unilever's Future of Work initiative aimed to accelerate the speed of change throughout the organization and prepare the workforce for a digitalized and highly automated era. Despite the success over the last three years, the program still faced significant challenges in its implementation: How should Unilever, one of the world's largest consumer goods companies, adapt and accelerate the speed of change throughout the organization? Was it even possible to lead a systematic, agile workforce transformation across several geographies with local context differences? How could Unilever prepare and upscale its workforce for the future?
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  • Sustainable Product Management at Solvay

    In November 2019, Ilham Kadri, CEO of Solvay, a Belgian specialty chemicals and advanced materials group, with annual revenues of more than €10 billion in 2018, announced the group's mid-term strategy, eight months after she took the helm as Solvay's 11th CEO. The case describes what options Solvay had to operate a business transformation to follow a growth path while aiming to be a leading environmental solutions company. Solvay had developed a sustainability tool called Sustainability Product Management to identify promising business applications. How effective was the tool? What business lines should Solvay promote to grow and at the same time be more sustainable?
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  • Hapag-Lloyd AG: Complying with IMO 2020

    A new environmental regulation known as IMO 2020 was creating what one industry analyst called "the biggest shakeup for the oil and shipping industries in decades." According to the new regulation, all ocean-going ships would have to limit their sulfur emissions by January 1, 2020. Senior leaders at Hapag-Lloyd, one of the world's largest shipping companies, were evaluating three ways their ships could comply with the new regulation: use low sulfur fuel, use high-sulfur fuel but install scrubbers to clean the exhaust, or convert ships to use liquid natural gas (LNG) as fuel. Each of the options had its advantages and disadvantages, and the most attractive option depended on not only the values of key parameters (e.g., future fuel prices and equipment costs), but also the strategies adopted by the owners of the other 60,000 ocean-going ships subject to the regulation. For the industry as a whole, annual compliance could cost as much as $60 billion; for Hapag-Lloyd, annual compliance might cost as much as $1 billion or more. For a company with net income of $34 million (€28 million) in the prior year, and losses in two of the past four years, getting this decision right was of the utmost importance. Senior executives at Hapag-Lloyd had created a proposed compliance plan and were scheduled to present it to the firm's supervisory board for approval in June 2018. Whether the team had the right plan and whether the board would approve it are the key questions in the case.
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  • Hapag-Lloyd AG: Complying with IMO 2020, Spreadsheet Supplement

    Spreadsheet supplement for case 220003.
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  • La Roche-Posay: Growing L'Oréal's Active Cosmetics Brand

    As 2018 neared its end, Laetitia Toupet, international general manager of L'Oréal's La Roche-Posay brand reflected on the brand's achievements over the past year. At €1 billion in revenue, La Roche-Posay had recently become the number one dermocosmetics brand in the world. While Toupet was pleased with this feat, she believed that the brand was at a critical juncture. It was time to make some significant marketing decisions related to brand positioning to try to accelerate La Roche-Posay's future growth trajectory as dermocosmetics moved from serving a niche market to the mainstream.
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  • Sigfox: Building a Global IoT Network

    In 2018, Ludovic Le Moan and Christophe Fourtet, co-founders of the French tech startup Sigfox, reflected on the evolution of their venture and the way forward. Founded in 2009, Sigfox was a company that provided a global connectivity network for devices connected to the internet. As the startup was scaling rapidly, the founders made the strategic decision to target fewer industry verticals and to focus on asset tracking as the common denominator of the business. With a committed target of reaching 1 billion devices connected to the Sigfox network by 2022, they wondered which consequential changes needed to be made in order to achieve success in the nascent IoT market. Which initiatives would help them bring the company to the next stage?
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