• Rise and Stumble: The Innovation Journey of ZTE

    This case describes the organisational developmental journey of ZTE from a labour-intensive manufacturing company to a high-tech intensive telecommunication giant. ZTE was regarded as one of the innovative state-owned companies. Over the years, it had developed capabilities across carrier network, enterprise, and consumer fields. This Case provides an understanding of what type of external environment would provide a window of opportunity for a company to catch up fast. It also provides the internal factors of how ZTE handled the challenge of innovation and deployment of technology capabilities. Though the Company was recognised for its innovation, a breaking crisis was facing ZTE due to its "short cut" innovation approach in core technologies. The current development was paralysed because of the denial of access to US technology, which is a symptom of how dependent they are on external sources of technology.
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  • SenseTime: World's Most Valuable Artificial Intelligence Startup

    This case presents the ascent of SenseTime, a Chinese company powered by facial recognition technology and became the world's most valuable artificial intelligence (AI) startup. Based in Shenzhen, SenseTime aspired to lead AI innovation to power the future. It offered a variety of business solutions across industries that went beyond facial recognition. Enabled by its high-performance deep learning supercomputing system, it deployed and developed solutions quickly to more than 400 partners and clients. Moving forward, SenseTime planned to expand to more vertical industries and go abroad. How could this young company deepen its technological edge, broaden its industry applications, and sustain fast growth for the long term?
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  • Flipkart vs. Amazon vs. Snapdeal: Winner-Take-All Battle in India

    This Case presents the Internet retail battle in India among the e-commerce giants Flipkart, Amazon, and Snapdeal. The domestic player Flipkart had been a dominant player and was followed by Snapdeal until the global player Amazon entered in 2013. The competitive dynamics were focused on the marketplace model, basic logistic and delivery, and customer satisfaction. With the new regulations and technology disruption in the recent years, the competitive landscape shifted to private labels, artificial intelligence (AI) and data analytics, and omni-channeling. As the competition got more and more intense, Flipkart - the first home-grown e-tailor- was determined to be the market leader.
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  • Fintech and Finance Transformation: The Rise of Ant Financial

    This case presents the phenomenal rise of Ant Financial Services, which started as Alipay, and has since grown to become the world's largest Fintech company. Seeing itself as a Techfin rather Fintech company, Ant Financial leverages cutting edge technology to provide accessible finance to the underserved SMEs and individuals. This case highlights the dynamic evolution of its business model and its ecosystem. The case also brings up the key challenges that Ant Financial has to deal with, i.e., the intensely competitive Fintech landscape, the viability of its ambitious strategy for inclusive finance, and the transferability of its success beyond China.
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  • China's State-Owned Enterprise Reforms: Then and Now

    China's economy has experienced multiple radical changes since 1978, in which state-owned enterprises (SOEs) have played vital roles and transformed accordingly. In the era of Xi Jinping, China has been launching new plans for SOEs reform aiming to improve enterprise efficiency and adjust the industrial structure. This case discusses the development of socialist economy and key characteristics of SOEs reforms before and after 2012, and explores the challenges China faces in the new stage.
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  • Transforming PSA from the Singapore Port to the World's Port of Call

    With anaemic trade growth and weakened demand in shipping, port and terminal operator PSA International saw a drop in its profits in 2016. PSA was faced with two major challenges -- increase port productivity and maintain strong returns in an era of capital abundance and low interest rates.
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