個案總覽

Organizations are facing a labor supply problem as they compete for skilled workers, but they can reframe the issue on the demand side. How? By deconstructing jobs into their constituent tasks and considering a wider range of talent options for accomplishing those tasks. Internal talent markets are one such opportunity that allows full-time employees to flow to appropriate work and managers to gain more options to get the work done.

Organizations are held back by an obsolescent work operating system that was built for the Second Industrial Revolution, with work defined as "jobs" and workers defined as "job-holding employees." Leaders must adopt and implement a new approach to organizing work that deconstructs jobs into tasks and deploys workers based on their skills, not job descriptions.