This case analyzes the challenges faced by the founder of Magic Hive, an organization that offered counselling, parenting workshops (called Chetana), and self-awareness sessions for adults and children. Despite the creation of a psychologically safe climate in the Chetana workshops, several parents hesitated to participate actively. The founder was considering three strategic alternatives: personalized outreach to participants after the workshop sessions to help build rapport and trust; off-line retreats to help build connection among Chetana community members; and integrating interactive activities into the online workshop sessions to promote collaboration. Which option would be the best for Magic Hive?

Instructor Presentation to accompany product W37526.