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- Leadership Imperatives in an AI World
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- Porsche Drive (B): Vehicle Subscription Strategy
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Ola Electric: Igniting Conversations on Privacy
In 2022, Ola Electric Mobility Private Limited (Ola Electric), a motor vehicle manufacturing company based in Bengaluru, India, was embroiled in a privacy controversy pertaining to the use of customer data. Ola Electric had voluntarily published the telematics data of one of its customers on its Twitter account. This was done in response to allegations by a customer whose son was involved in a serious accident while riding a scooter manufactured by Ola Electric. The company’s actions sparked Internet-wide discussions regarding data privacy, with numerous people voicing their distaste for its response. Moving forward, Ola Electric needed to take action to mitigate the effects of the controversy. Meanwhile, governments, companies, and consumers needed to understand their responsibility in relation to data privacy, given that data collection would become more prevalent in future. -
Insights Analytics: Technology for a Knowledge Management Program
Leading analytics firm, Insights Global Analytics, handled many analytics processes and projects requiring extensive domain and statistical expertise. Employees with prior analytics experience had skill-sets that could be utilized for other projects. Analysts and consultants working on business research projects had strong domain knowledge about various technological trends. However, sometimes one team did not know about the rich skills possessed by another team. To build a knowledge-sharing culture that would facilitate the incubation of new ideas, spread different skills across the organization, break the silos among teams and promote free exchange of ideas among employees the company decided to implement a knowledge management (KM) program. A team was appointed with the challenge of selecting an appropriate cost-effective technology that would achieve the objective of fostering a knowledge-sharing culture.