• Evaluating the Social Value of Impact Investments: Vox Capital and Magnamed

    Vox Capital was a pioneer as an impact investment company in Brazil, with the purpose of creating a world where businesses can generate positive social transformations. Vox Capital decided to invest in businesses that improve the current essential service provision, such as the Health Sector, and that contribute to the reduction of social inequalities in Brazil. In 2015, Vox Capital decided to invest in Magnamed, a Brazilian company, 100% national, which develops, manufactures and sells medical equipment, specialized in pulmonary ventilation for the care of hospital patients dependent on critical care (intensive care) and transportation of patients in ambulances. Around 70% of the Brazilian population relied on the public health system (SUS) when they needed assistance, especially low-income classes. But SUS had a mayor problem, which was the shortage of beds in hospitals, mainly due to lack of both equipment and trained personnel capable of operating them. Vox Capital invested in Magnamed because its products could make SUS better, reducing inequalities in access and quality of health service. Their products were cheaper, easy-to-use and were better adapted to the living conditions of our country (have longer-lasting batteries and take up less space). Magnamed's main markets were emerging countries, in which the characteristics of the Brazilian equipment were suited to local realities. In 2017, the company announced bold internationalization plans with the opening of its first international factory, with an investment of $ 2 million, in the United States. The situation portrayed in this case is fictional and reflects some questions faced by Gilberto Ribeiro, a partner of Vox Capital. In this scene, Gilberto was challenged during a public event by the moderator of the panel in which he participated with the question, "In seeking to grow abroad, does the company [Magnamed] continue with its social focus?
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  • Samarco: the role of businesses in empowering people

    Samarco produced iron ore pellets used for making steel. In 2003, the company had a 17% share of the global market of the product. At the time it had 1,286 employees, split between its units in Germano, in the State of Minas Gerais, and Ponta de Ubu, in the State of Espírito Santo.The two units were linked by an ore conveyor 396 km long, with a maximum carrying capacity of 15.5 million tons a year. The company's mission was "to be a Brazilian supplier of high quality iron for the global steel industry, creating value for all its stakeholders". In line with this guideline, between 1997 and 2003, Samarco coordinated and financed the Bento Rodrigues Popular Environmental Education program. The aim was to contribute to the development of the community living in the Bento Rodrigues district, by gaining the commitment of the residents for identifying community problems and seeking solutions that might increase local development. In spite of the reach of concrete results, after the end of the direct intervention undertaken by the company, a decline in the participation of the community was perceived, along with the discontinuity of the actions begun. In 2003, the need to build a second ore conveyor provided Samarco with a new opportunity for interacting with the communities. Its prior experience with the Bento Rodrigues Popular Environmental Education Program caused the Environment Manager to propose a new social project concept for the company, called the Social Responsibility Education and Communication Program - PROECOS. This program, to be implemented in partnership with GAIA (Group for Interdisciplinary Application to Learning) had broad objectives: to improve the company's image; to involve the communities in the preparation of sustainable social-environmental projects and to build a network of partners for meeting local demands and proceeding with development actions after the end of the company's involvement in the Program.
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  • Reciclare: Rethinking the Future

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  • Orsa Group: the Challenge of Sustainable Development in the Amazon

    In 2002, the Orsa Group consisted of several business units in the pulp, paper, and packaging sector, having grossed nearly US$ 250 million that year. The Group's enterprises were: Orsa Celulose; Papel e Embalagens [Orsa Pulp, Paper and Packaging], featuring industrial plants in the states of Sao Paulo and Goias and in the Amazon; and Jari Celulose and Orsa Florestal, both located in the Jari region in the heart of the Amazon rainforest. In addition, its philosophical principle of social and environmental responsibility led the Group to create a non-profit organization, the Orsa Foundation, supported by 1% of the Group's consolidated gross sales. More than a mere social welfare action branch, the Orsa Foundation became a priority within company operations as a result of two major factors: a) Orsa was a family-owned business run by main shareholder and president Sergio Amoroso, an entrepreneur with a penchant for social issues; and b) the strategic alignment, especially at the Jari Celulose unit, between business objectives and local, sustainable development. In the light of the specific challenges faced by pulp companies and international markets in general, Amoroso, along with Orsa Group's advisors and top managers, needed to assess the impact of the Orsa Foundation's social strategy on Jari operations.
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  • IDEC and the Saga of Self-Sustainability

    IDEC, the Brazilian Consumer Protection Institute, is a nongovernmental organization created in 1987 by a group of volunteers aiming to promote consumer rights and build consumer awareness mainly through information and education in collective action and prevention. IDEC's activities were conducted largely by volunteers. The institute prioritized a financial sustainability strategy focused on raising funds among foundations and cooperation agencies. When this system proved insufficient, the organization resorted to membership fees. It also continued to pursue funding from financing entities, enabing IDEC to develop the capability to diversify activities like comparative product tests, the publication of books and manuals, and class actions representing consumer interests. Along with the growth went an increasing formalization of IDEC's organizational structure and a rising professionalization of its team. However, IDEC failed to develop strategies and activities toward its sustainability and, thus, became overly dependent on project funds. Aiming to regain a perspective of long-term survival, in late 2003 IDEC developed a business plan, the purpose of which was to become a self-sustaining organization by increasing revenues from the sale of memberships, products, and services. The dilemma IDEC faced was whether to implement the business plan, as it could transform IDEC into a provider of services for paying customers, which clashed with its orginal objective that underlay its creation. How can IDEC balance economic and social value?
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  • Corrente Viva: "United We Stand, Divided We Fall" in the Challenge to Sustainability

    Describes Corrente Viva, a network formed by 30 civil society organizations (CSOs) that develop social service activities in several regions of the Greater Sao Paulo area. Established in 2000, the network aims at strengthening its member organizations through the exchange of experiences and reflection among their representatives in a regional link structure--geographical subdivisions. It also seeks to accomplish projects that serve the shared needs of the participant CSOs through workgroup activities. Challenges include modeling a new institutional and governance shape for the network, avoiding shocks to the principles of shared responsibilities, controls, and decisions that originally led to its creation, along with the adoption of participative decision processes, and aiming to shun the centralization of power and the concentration of resources.
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  • Natura-Ekos: From the Forest to Cajamar

    By 2000, Natura was a leader in the Brazilian cosmetics and personal care industry. The company had participated in social projects developed in communities surrounding its plants and offices. However, when it launched the Ekos product line, Natura drove social responsibility to the core of its business. Ekos' distinctive feature was its rooting in Brazilian biodiversity. The new product line incorporated several substances that had been used only by traditional indigenous communities in the hinterlands. Instead of simply buying the raw materials from them, Natura built a partnership with these communities to share with them the economic benefits resulting from responsible resource exploration. These communities had the key expertise needed to develop Ekos products and lived in extremely primitive conditions at remote locations. Thus, Ekos' success would potentially affect their living conditions dramatically. The civil society organization Imaflora also participated in the alliance to ensure that this natural resource exploration was socially, economically, and environmentally sustainable.
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  • Natura and Matilde: Friendly Neighbors

    Natura is a company in the personal care, health, and make-up industry in Brazil. In the early 1990s, as part of its "good corporate neighbor" policy, the company made sporadic contributions to the communities surrounding its manufacturing plants and office premises. Natura's collaboration with the Matilde Maria Cremm public school, located near its Itapecerica da Serra plant, followed that pattern as well. By 1992, this association had all the characteristics of a traditional philanthropic collaboration, consisting of cash and in-kind donations made by the company to respond to specific school needs. However, Natura's management was not satisfied and regarded company contributions as patronizing. They approached their school counterparts to propose a new kind of relationship that would yield deeper and sustainable results. Both partners wanted the school to become a transformation agent in its community. They sought the assistance of CENPEC, a civil society organization devoted to strengthening public education. Matilde, a school located in an outer section of a county surrounding the state capital, managed to turn into one of the top five schools in that region of the Sao Paulo state.
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  • Education & Participation Award: ITAU-CENPEC-UNICEF Partnership

    Banco Itau was founded in 1945 and is the second largest private bank in Brazil. As part of its social responsibility strategy, it has created a Community Assistance Program aimed at projects in education and health. To carry out this program, the bank has established cross-sector alliances with partners selected for their technical expertise to operate these programs and to establish relations with the communities. One of the two programs--Education & Participation--has helped civil society organizations that assist needy students with supplementary schooling programs. Itau's primary nonprofit partner, CENPEC, is dedicated to research and strengthening public education. CENPEC provides technical direction and establishes contact with community organizations. The program includes the Itau Education & Participation Prize and constitutes one of the most competitive selection processes in Brazil's Third Sector.
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  • Telemig Cellular and the Guarantee of Children's and Adolescents' Rights

    In 2002, Telemig Cellular was a mobile telephone company operating in the Brazilian state of Minas Gerais. The company had founded its operations on the "capillarity" principle: reaching to consumers spread throughout the state to cater to their needs effectively. This principle also applied to the Telemig Institute, the company's social division, which focused on children's and teenagers' rights. To uphold this mission, the institute decided to work for the creation and strengthening of Tutoring Councils (local government bodies in charge of guaranteeing children's rights) and Municipal Councils for Children's and Youths' Rights in the Minas Gerais state. For its Pro-Council Program, the institute gathered civil society organizations from every one of the 12 regions in the state to build the so-called Volunteer Support Groups. Under the institute's leadership and counseling, these groups worked with local administrations and provided operational support for council creation.
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