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McDonald's: Profile on Its Rise, Descent, and Return
This profile chronicles McDonald's rise over 40 years, its sudden descent in the early 1990s, and then its return in the early 2000s. Students are encouraged to think about what happened, why, and the lessons that can be learned. This profile was written for an undergraduate business course. This case is included in Module 2 of the course Business Thought & Action. -
Profile of Enron: The Rise and Fall
In 1999, Enron was the #1 company in innovation and quality of management. Less than two years later, it filed for bankruptcy in one of the most portent fraud cases of the decade. The story of Enron's rise and fall tells a lot about manipulation of accounting and regulatory standards and about the disregard of ethics and law in pursuit of money and excellence. Against the backdrop of the company's history and main players, the case explains the law-bending tactics used by Enron's management and partners, eventually leading to speculations and the resignation of then-CEO Jeff Skilling. The stock price crash and resulting bankruptcy are also discussed, and the profile ends with the main findings of the ensuing SEC investigation. This case is included in Module 3 of the course Business Thought & Action. -
Profile of Kodak: From Film to Digital Photography
Kodak has been a leader in convenient and cutting edge products for many decades. However, the company has not adapted well to the market's shift toward digital technology. Now, the CEO must decide how to handle the decline of earnings and stock prices, which began in the last decade. This case is included in Module 3 of the course Business Thought & Action. -
Toll Brothers
Toll Brothers has lost focus on what it does best. This is the surprising story of a dominant luxury home builder whose volatility during the housing boom and bust has nearly devastated the company. Students use this case to analyze business stress, decline, and how to respond. The case is complementary to an excerpt from "How the Mighty Fall: A Primer on the Warning Signs" by Jim Collins. Toll Brothers is also included in Module 3: Sources of Business Stress of the course Business Thought & Action. -
A Profile of Toyota's Production System
What is the Toyota Production System, lean manufacturing, and Kaizen? Discussion of this profile leads the student through the process of coming to an understanding of Toyota and its justifiably famous production system. The focus is to have the students begin to understand how pervasive the production system and its tenets are to Toyota's operations. The profile describes the benefits that the system provided Toyota, the challenges the company and the system faced in the first few years of the 21st century, and the ensuing effects on Toyota's position in the marketplace. This profile is included in Module 2 of the course Business Thought & Action. -
Dell Inc.'s Production System
This mini-case details the history of Dell and its made-to-order production system. From a simple computer assembly and delivery company, Dell grew to dominate the PC industry by leveraging information and focusing on efficiency throughout the supply chain. However, changes in consumer tastes and supplier cost structure led to the decline of Dell's performance in 2005. What happened? This case is included in Module 2 of the course Business Thought & Action. -
Note on Exploring the Value Chain of Branded Fashion Goods
This note profiles two companies--Gap Inc. and Deckers Outdoors Corp--with a focus on their value chains. It includes financial information and breaks down the parts of the two companies' value chains for students to analyze and compare. It is intended to be preceded by "Note on the Value Chain: A Framework for Analyzing Firm Activities." This case is included in Module 1 of the course Business Thought & Action. -
Note on Setting the Scope of Your Business
The purpose of this note is to consider the decisions that firms' leaders make about the scope of their business. It examines three companies--Domino's Pizza, General Mills, and General Electric--who define their businesses in different ways and asks students to evaluate them from the perspective of a potential investor. They should consider the following: What does the company do? What does it sell, and how does it make money? Does the company operate in more than one line of business, and why? Which of its products or businesses make money? What are its prospects for the future? Why does each company exist in its form (i.e. Why are their lines of businesses under the control of one firm)? This short note gives students an introduction to thinking about firms from a managerial/strategic level. This case is included in Module 1 of the course Business Thought & Action.