• Gautrain Management Agency: Project Management

    Management of the project included determining capacity requirements, construction management, and records management. During its planning and construction, the nature of the Gautrain Project generated significant stakeholder interest from both supporters and those in opposition. For this reason, a holistic approach towards communication and stakeholder management was established. Given the ever-changing environment in which Gautrain operates, the purpose of Gautrain’s integrated communication strategies was always to be proactive in managing and engaging its multiple—and highly complex—stakeholder groups.
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  • Gautrain Management Agency: Environmental Impact Assessment

    Environmental impact assessment is a legal requirement for all large infrastructure projects. The environmental impact assessment process for the Gautrain Project was governed by the 1997 EIA regulations based on the Environment Conservation Act 73 of 1989. Developing environmental impact assessment is a complex process that covers a wide variety of impact assessments, requiring skills from various experts and input from interested and affected parties, including large-scale public participation and adherence to a prescribed administrative regime. As such, environmental impact assessment poses a management challenge.
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  • Gautrain Management Agency: Service Management

    The Gautrain Rapid Rail Link Project was announced as a Blue IQ project in 2000 and officially approved by the Gauteng Provincial Government in 2001. As a Blue IQ project, the primary aim of the Gautrain Project was to stimulate economic growth in Gauteng through enhancing infrastructure development and creating employment. The further aim was to alleviate the traffic congestion on roads between Johannesburg and Tshwane by promoting public transport as an alternative to private vehicle usage. A highly efficient, as well as user-friendly, automatic fare collection system had to be developed in order to promote Gautrain as a viable alternative to private modes of transport.
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  • Gautrain Management Agency: Strategic Partnerships and the MFDS

    A key example of strategic partnerships is the Gautrain Management Agency public transport integration model with the taxi industry, referred to as the Midibus Feeder Distribution Service. The partnership model was developed in 2011 with the objective of providing a service from the Gautrain rail system’s Marlboro station to Linbro Business Park. Through an innovative contracting model, a partnership was formed with the taxi association operating in these service areas.
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  • Gautrain Management Agency: Developing the Gautrain Brand

    The Gautrain Rapid Rail Link Project was started in 2006. It is a rare example of a successful public-private partnership (PPP). The project involved the provincial government of Gauteng (represented by Gautrain Management Agency) as the public partner and Bombela Concession Company as the private partner. The general case, which accompanies this part in the exercise series, provides the basic outline of the story. The Gautrain Rapid Rail Link Project is recognized as one of the largest transport infrastructure PPP projects in Africa and as a major transport initiative of the provincial government of Gauteng. It has been breaking new ground to ensure that specific socio-economic development objectives are met. This project has set a benchmark for South Africa that can be adopted by other infrastructure providers.
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  • Gautrain Management Agency: The Gautrain Public-Private Partnership

    The Gautrain Rapid Rail Link Project was started in 2006 and is one of the biggest public-private partnership transport infrastructure ventures ever undertaken in Africa. It is also the first rapid rail transport system implemented in South Africa. Both the scope and the novelty of the project required sound management in all of its different parts. This case defines a public-private partnership, then considers the aspects of financial and risk management.
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  • The Gautrain Story

    The Gautrain Rapid Rail Link Project (Gautrain Project) was started in 2006. It is a rare example of a successful public-private partnership (PPP). The project involved the provincial government of Gauteng (represented by Gautrain Management Agency) as the public partner and Bombela Concession Company (Bombela) as the private partner. The project was underpinned by a thorough feasibility study, approvals from South Africa’s National Treasury Department, a comprehensive PPP concession agreement (CA), and meticulous contract management capability. Supplement to accompany the following products: W35413, W37124, W37143, W37144, W37145, W37146, and W37147.
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  • Gautrain Management Agency: A Socio-Economic Development Strategy

    The Gautrain Rapid Rail Link Project was started in 2006. It is a rare example of a successful public-private partnership (PPP). The project involved the provincial government of Gauteng (represented by Gautrain Management Agency) as the public partner and Bombela Concession Company as the private partner. The general case, which accompanies this part in the exercise series, provides the basic outline of the story. The Gautrain Rapid Rail Link Project is recognized as one of the largest transport infrastructure PPP projects in Africa and as a major transport initiative of the provincial government of Gauteng. It has been breaking new ground to ensure that specific socio-economic development objectives are met. This project has set a benchmark for South Africa that can be adopted by other infrastructure providers.
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  • Experience-Wine.com: The Monte Lauro Vineyards Story

    <p style="color: rgb(197, 183, 131);"><strong> AWARD WINNER - Euro-Mediterranean Managerial Practices and Issues, European Foundation for Management Development (EFMD) Case Writing Competition</strong></p><br>The case describes an innovative business model offering wine and a French cultural experience to North Americans. Students are given an opportunity to learn about the challenges of reviving a 1,000-year-old chateau, farmhouse, and vineyard while building a viable wine export and travel experience business. The case refers to a 15-minute online video that includes an interview with the entrepreneur, pictures of the Montlaur estate, and excerpts about Guédelon Castle, a medieval construction project.
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  • The Common Final Exam (A)

    The coordinator of an introductory, required freshman course is responsible for managing the final exam for 25 sections every semester. Approximately 500 students took the exam at the same time on a Saturday morning. The students were notified several times throughout the semester about the date and time of the exam. The rules stated that unless arranged prior to the exam, anyone late or absent on the day of the exam would receive a zero on their exam grade. The (A) case has three scenarios, each requiring a decision.
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  • Velsicol Eesti AS (A): A U.S.-Estonian Joint Venture

    Velsicol Chemical Corporation, a global company focused on producing specialty chemicals, has formed a joint venture with the Estonian government called Velsicol Eesti AS that would produce benzoic acid. The plant that will produce this chemical was previously part of a conglomerate owned and controlled by the Russian government. When Estonia became an independent state this plant was passed on to the country which then privatized and sold a percentage of it to Velsicol. The newly appointed plant manager came from a benzoic plant outside the country and was responsible for government relations, cost management, liaison with the board of directors, performance standards and staffing. He must quickly put together a management team that would be familiar with the current operations and capable of working together to achieve the company's goals. In order to do this, he needed to better understand the employees with whom he was working. A follow-up case, Velsicol Eesti AS (B), is available, (product 9B00M008), as well as a cultural note on Estonia, (product number 9B00M014).
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  • Estonia: A Cultural Note

    A summary of Estonia's history, economics, industry and culture is provided in this note as a supplement to be used with the Velsicol Eesti AS (A) and (B) cases, products 9B00M007 and 9B00M008.
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  • Ben & Jerry's Homemade Inc.: Background Note

    Ben & Jerry's makes super-premium ice cream under a tri-part mission to produce the finest quality all-natural ice cream, to be socially conscious and improve the quality of life of a broad community, and to operate profitably so that shareholder values continue to grow and employees enjoy career opportunities and financial rewards. The company has grown from one small ice cream parlor in a converted gas station to achieving sales of over $130 million in 1992. This note provides the background for the decision to be made in Iceverks (A): Ben & Jerry's in Russia.
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  • Iceverks (A): Ben & Jerry's in Russia

    It has been four years since the president had first travelled to Russia to find a partner so that the Ben & Jerry's finest quality, socially conscious and economically feasible super-premium ice cream could be produced in Russia. Now, just a few months in operation, the joint venture was up and running and already profitable. The partners wanted to expand and opportunities were readily available but the president questioned the feasibility of such a move. This case presents a common dilemma faced by international companies - how to manage divergent partner goals and perspectives. May be used with Ben & Jerry's Homemade Inc.: Background Note and Iceverks (B): Summer of 1993.
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  • The Morrice Collection (A)

    A journalist with the Financial Post, had been given information that a collection of paintings recently donated to the nation had been valued well above market value. Disputing the appraisal would raise objections from many influential people, but the journalist felt a responsibility to attempt a systematic appraisal of the collection. Data on the art in the collection (all by the Canadian painter James W. Morrice) as well as comprehensive data on auction sales of Morrice's work were collected by Mathias. (A Microsoft Excel data file is available for use with this case, product 7A92E006. The case can be used with Morrice Collection (B), case 9A92E007.)
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  • The Morrice Collection (B)

    A journalist with The Financial Post, has written an article suggesting that a collection of paintings recently donated to the nation had been valued well above market value. He felt a responsibility to attempt a systematic appraisal of the collection. Data on the art in the collection (all by the Canadian painter James W. Morrice) as well as comprehensive data on auction sales of Morrice's work were collected. The journalist has used simple means and moving averages to arrive at appraised values for the collection which are little more than half the original appraisal. Has he missed something or are his methods too simplistic? (This case is a sequel to Morrice Collection (A), case 9A92E006. A Microsoft Excel data file is available with these cases, product 7A92E006.)
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